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Customer reviews for Kleenex Ultra Soft Facial Tissues, 12 boxes, 72 tissues/box for
Kleenex Ultra Soft Facial Tissues, 12 boxes, 72 tissues/box
4.7 out of 5 stars
stars
7,779 ratings3,128 reviews
  1. 5 stars84% (6,517)
  2. 4 stars10% (744)
  3. 3 stars3% (228)
  4. 2 stars1% (99)
  5. 1 star2% (191)

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Showing 1-10 of 3,128 reviews
Jun 7, 2026
Reviewer name: Klhsho
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Items need to be in a box

The products I ordered were great. I have a problem with my items delivered without being placed in a box. The three items were just set out on the porch. Fortunately, we arrived home and put them in the house before the rain started or my items would have been drenched from the rain.

Helpful?75GJPURCLE6A13967505694
Feb 15, 2026
Reviewer name: Ed
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Kleenex

Kleenex is our favorite tissue we have them all around our house to help us keep germs from spreading .We also like the savings by buying at Sam’sClub.

Helpful?75GJPURCLE6A13967505694
Oct 2, 2025
Reviewer name: Kelly T
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Seasonal themed kleenex

Love the fall and winter theme on the boxes

Helpful?75GJPURCLE6A13967505694
Jan 30, 2026
Reviewer name: Bee
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

New box designs!

Love the new holiday box designs! I wish all major brands would do this during the year also. The regular styles are boring. I ended up buying a box cover for them.

Helpful?75GJPURCLE6A13967505694
Mar 16, 2026
Reviewer name: Jordan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Need Kleenex

This is a great way to have the necessary Kleenex on hand when the coughing and sneezing begins. Those dreaded winter days enough for the entire family and to share a box with someone. Enough even to have some in the car.

Helpful?75GJPURCLE6A13967505694
Feb 20, 2026
Reviewer name: Super shopper
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great quality!

Love that it has more tissues per box than other retailers at a lower price per box. Although it seems that about 4 or 5 tissues come out with the first one so I have to stuff them back into the box.

Helpful?75GJPURCLE6A13967505694
Sep 9, 2026
Reviewer name: Patricia
3 out of 5 stars
3 out of 5 stars review

Shrinkflation Strikes Kleenex!

Boxes used to contain 85 tissues, now they contain 72. Not only has the quantity decreased, the quality is not the same. I am on the first box and one, and or two of the sides of the tissues look like they are torn. I have been using these for many years and am disappointed. I hope the next bundle is better.

Helpful?75GJPURCLE6A13967505694
reply from KleenexExpert

We're sad to hear about this, Patricia, because we always want you to have a great experience with our facial tissues. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) when you have a chance so that we can learn more and try to help. Thank you.

Jan 27, 2026
Reviewer name: TD
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Hypoallergenic? NOT fragrance free

This is supposed to be hypoallergenic, that's why I purchased it. The tissues have a very strong fragrance. They are exactly what I was trying to avoid

Helpful?75GJPURCLE6A13967505694
reply from KleenexExpert

We’re glad you reached out as this definitely isn’t something we’d expect to hear. Sometimes odors can be absorbed in tissues, but it's never the experience we want you to have with our products. Please know we take extensive measures at our manufacturing facilities and precautions are taken by those who ship, store, and sell our products to prevent this type of occurrence. We’d like the chance to learn more so we can help further, please give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST). Thanks!

Nov 8, 2023
Reviewer name: Sharon
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Poor packaging

I like the product. 1 star is due to packaging for shipping. Product was shipped with no additional protection and several boxes were completely crushed.

Helpful?75GJPURCLE6A13967505694
May 24, 2026
Reviewer name: Boog
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Poor packaging

The product is okay but getting the tissue box open is a chore and the perforated opening needs work for a clean opening. Tissues are bunched up to start, then at the end, they come out in clumps. For a CPG, this is embarrassing.

Helpful?75GJPURCLE6A13967505694
reply from KleenexExpert

We're sad to hear this, because we always want you to have a great experience with our facial tissues. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) when you have a chance so that we can learn more and try to help. Thank you.