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Customer reviews for Kleenex Ultra Soft Facial Tissues, 12 boxes, 72 tissues/box for
Kleenex Ultra Soft Facial Tissues, 12 boxes, 72 tissues/box
4.7 out of 5 stars
stars
7,710 ratings3,117 reviews
  1. 5 stars84% (6,461)
  2. 4 stars10% (737)
  3. 3 stars3% (223)
  4. 2 stars1% (98)
  5. 1 star2% (191)

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Showing 1-10 of 3,117 reviews
Jun 7, 2026
Klhsho
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Items need to be in a box

The products I ordered were great. I have a problem with my items delivered without being placed in a box. The three items were just set out on the porch. Fortunately, we arrived home and put them in the house before the rain started or my items would have been drenched from the rain.

Helpful?75GJPURCLE6A13967505694
Feb 15, 2026
Ed
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Kleenex

Kleenex is our favorite tissue we have them all around our house to help us keep germs from spreading .We also like the savings by buying at Sam’sClub.

Helpful?75GJPURCLE6A13967505694
Oct 2, 2025
Kelly T
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Seasonal themed kleenex

Love the fall and winter theme on the boxes

Helpful?75GJPURCLE6A13967505694
Jan 30, 2026
Bee
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

New box designs!

Love the new holiday box designs! I wish all major brands would do this during the year also. The regular styles are boring. I ended up buying a box cover for them.

Helpful?75GJPURCLE6A13967505694
Jan 12, 2026
Charlottemama
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Nice- for fall😉

Love Kleenex tissues and love a pretty box! Wish my husband would have looked at the boxes tho, cuz I don't want to put out Autumn- themed boxes now and into Spring.

Helpful?75GJPURCLE6A13967505694
Jan 3, 2026
Mj
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Improvement Needed

Tissues come out too many at a time! They are soft, though- but Need to come out Individually!! Otherwise not as economical as they may seem, when tissues are wasted- and troublesome. This pkg a wad came out not even just 2, when I began the box. Very disappointing! Hope members mark fixes this problem to make a completely Excellent product!

Helpful?75GJPURCLE6A13967505694
reply from KleenexExpert

We’re glad you reached out! Quality is very important to us, so please know this isn't something we'd expect to hear. We want you to have a great experience with our tissues, so please give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) when you have a minute so that we can gather more details and try to help!

May 24, 2026
Boog
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Poor packaging

The product is okay but getting the tissue box open is a chore and the perforated opening needs work for a clean opening. Tissues are bunched up to start, then at the end, they come out in clumps. For a CPG, this is embarrassing.

Helpful?75GJPURCLE6A13967505694
reply from KleenexExpert

We're sad to hear this, because we always want you to have a great experience with our facial tissues. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) when you have a chance so that we can learn more and try to help. Thank you.

Jun 29, 2026
RS
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Didn't get

My first delivery order from Sam's and I only had 6 items... didn't receive the Kleenex... everything else was great.

Helpful?75GJPURCLE6A13967505694
Jan 27, 2026
TD
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Hypoallergenic? NOT fragrance free

This is supposed to be hypoallergenic, that's why I purchased it. The tissues have a very strong fragrance. They are exactly what I was trying to avoid

Helpful?75GJPURCLE6A13967505694
reply from KleenexExpert

We’re glad you reached out as this definitely isn’t something we’d expect to hear. Sometimes odors can be absorbed in tissues, but it's never the experience we want you to have with our products. Please know we take extensive measures at our manufacturing facilities and precautions are taken by those who ship, store, and sell our products to prevent this type of occurrence. We’d like the chance to learn more so we can help further, please give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST). Thanks!

Nov 8, 2023
Sharon
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Poor packaging

I like the product. 1 star is due to packaging for shipping. Product was shipped with no additional protection and several boxes were completely crushed.

Helpful?75GJPURCLE6A13967505694