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Customer reviews for Kleenex Ultra Soft Facial Tissues, 12 boxes, 72 tissues/box for
Kleenex Ultra Soft Facial Tissues, 12 boxes, 72 tissues/box
4.7 out of 5 stars
stars
7,779 ratings3,128 reviews
  1. 5 stars84% (6,517)
  2. 4 stars10% (744)
  3. 3 stars3% (228)
  4. 2 stars1% (99)
  5. 1 star2% (191)

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Showing 11-20 of 3,128 reviews
Aug 29, 2026
Reviewer name: KayleeM
5 out of 5 stars
5 out of 5 stars review

Convenient and soft

I have a box of Kleenex tissues in every room of my house because they make life a little more convenient and comfortable. After using toilet paper or napkins for a while I definitely noticed a difference in the skin on my nose and face because Kleenex is so soft and gentle. I've also tried other brands and Kleenex is by far the one to shred the least and just overall the most comfortable for my skin. 

Review from influenster.com
Helpful?75GJPURCLE6A13967505694
Sep 1, 2026
Reviewer name: Highly recommend
5 out of 5 stars
5 out of 5 stars review

Soft and strong

I always buy the Kleenex ultra soft tissues in cube. They are very gentle but very strong at the same time. I have tried other brand and they all make my nose raw by the end of the 1st day. Kleenex ultra soft has never let me down. I don't get a sore nose because of the softness. They are very strong for a Kleenex which helps me during allergy season and into cold/flu season. I highly recommend Kleenex brand over any other brand. "IF" your nose gets sore and hurts, i recommend the lotion ones. Those work great if your nose is sore and needs a gentle Kleenex. I cannot say enough good things about the Kleenex brand in general. I only buy the Kleenex brand. 5bpk7s stars in my opinion. They also have great pattern boxes so it doesn't get old. Fresh for most seasons. I love the winter looks the best. Those are so cool looking. Go grab yourself the pattern you want!

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
Jan 3, 2026
Reviewer name: Mj
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Improvement Needed

Tissues come out too many at a time! They are soft, though- but Need to come out Individually!! Otherwise not as economical as they may seem, when tissues are wasted- and troublesome. This pkg a wad came out not even just 2, when I began the box. Very disappointing! Hope members mark fixes this problem to make a completely Excellent product!

Helpful?75GJPURCLE6A13967505694
reply from KleenexExpert

We’re glad you reached out! Quality is very important to us, so please know this isn't something we'd expect to hear. We want you to have a great experience with our tissues, so please give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) when you have a minute so that we can gather more details and try to help!

Aug 29, 2026
Reviewer name: Phyllis Chechile
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Satisfaction Guaranteed

great way to get a good product at a great price!

Helpful?75GJPURCLE6A13967505694
Feb 27, 2024
Reviewer name: MAC
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Lousey Delivery

I received notice that the package (Kleenex) was delivered to my apartment building by a Sam's Club employee. I looked all over for it as did the staff. It was nowhere to be found. The next morning, a staff person found the Kleenex, in its cellophane wrap, sitting on a bench in the underground parking garage. No name or address on it anywhere. No box, no indication it was from Sam's. The only reason I got it was because the other staff helped looking for it the day before. In my opinion, that is horrible customer service!

Helpful?75GJPURCLE6A13967505694
Mar 8, 2024
Reviewer name: Nana
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Love the tissues, Hate the box

I love the tissues but hate the box design. Bold, bright colors and jungle motif does NOT go in all my rooms. I disliked the boxes so much that during the winter, I refused to buy them and resorted to another brand. I would love boxes that are more neutral and could blend in throughout the house.

Helpful?75GJPURCLE6A13967505694
reply from KleenexExpert

Hey there! We appreciate your thoughts on the new designs. We'll take it into consideration for future updates. Thank you for reaching out.

May 24, 2025
Reviewer name: Hope56
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best tissue!

These tissues are super soft. A family member was at the local store last week and bought me a few boxes of tissues. These Kleenex boxes are truly the softest and thickest to use. My nose was red from the previously bought tissues and it was a lot better after the Kleenex purchase.

Helpful?75GJPURCLE6A13967505694
Jun 4, 2023
Reviewer name: JeNelle
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Delivery was unacceptable

The product is great- I chose shipping and they decided to have someone drive it to me instead. That would have been fine if they actually delivered it to my house. They left 2 large white poly bags with my orders in them out at the road by my mailbox (1/4 mile from my house) and the bags were not even addressed. Totally unacceptable!! Anyone could have come along and taken them. I have a long driveway, but that is no excuse!

Helpful?75GJPURCLE6A13967505694
Jun 29, 2026
Reviewer name: RS
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Didn't get

My first delivery order from Sam's and I only had 6 items... didn't receive the Kleenex... everything else was great.

Helpful?75GJPURCLE6A13967505694
Jul 31, 2026
Reviewer name: anonymous
3 out of 5 stars
3 out of 5 stars review

Where are the limited edition graphics???

The product is good—Kleenex is synonymous with facial tissue after all. But I was SO disappointed to see that the limited edition graphics were only on 2 boxes of the 12 pack I bought! The designs for the last few years have been horrible. I don't want toucans and bright yellow and purple cartoon plants on display in my home! The only reason I bought this was because of the limited edition graphics—I will return it and try and see if there's another, prettier pack in the club or else go shop another brand or store. It's not worth it to keep and have to see ugly tissue boxes in my home for months.

Helpful?75GJPURCLE6A13967505694