the program has gotten less user friendly. Especially when it comes to importing investments. I import investments and it keeps telling me they need reviews. This is the 2nd year this has happened. I don't really think this feedback is even being read, but I will send it anyway.

after many years, this is still just a so-so software. Answers to questions can never be found and always take you to the web to try and search them out, and always takes you no where you were looking for. There should be a LOT moecear expalantions when it comes to deductions instead of just some general ideas. I also HATE that this software does not allow more useful tools. Everything is robotic and you can never find the answers you are looking for

The IRA rollover section was confusing. It was difficult to determine what to answer for the source and for the destination as far as category. It was a rollover, yet in some of the summary tables it would show that as income, though not taxable. This is very misleading in that it was a rollover, not income. The import function is limited and in boxes 12 and 14 for W2's my codes are always different then yours and I am not sure that the program actually captures COLA, and codes it does not recognize. Overall the questions need improvements because I had to experiment with the answers and then look at how it reflected it on the actual tax form and calculations. You need more help links throughout because of the poorly phrased questions--maybe give an alternative phrasing in a help button to make sure interpretation is absolutely correct.

Disappointed this year - there were 2 forms from my investment accounts that weren't pulled into Turbo tax at all, though everything else on that account and another was pulled in. Notably 1099-int where box1 is blank and 1099 OID with box 1 blank as well. Glad I reviewed manually when the numbers didn't seem right. First time using the desktop version for business, maybe it's always been a problem with this version

I like using both the Online and desktop. Start with Online and finish with Desktop. The desktop is awesome because I can toggle between the Forms and the Steps. And the explanations are more detailed on Desktop. I think it is more accurate using both. I wish I didn't have to pay for both.

I had trouble entering interest and dividends from my Charles Schwab accounts. I have over 5 accounts. The import screen and the company title do not include the account number. I have a hard time verifying that all my accounts have bee imported. I also was able to enter 2 accounts twice. I am very unhappy with importing accounts from by stock brokers

i have used turbo tax for years. It works well for me and my company. However, last year we go hacked and lost everything. My back up was also compromised and useless. Also, we changed to windows 11 and the turbo tax would not download. The lady at turbo tax walked me through all of it and got it downloaded just fine. So, it worked well for me again. Just did not have old files to bring forward. So, make sure you have good back up. Thanks to the lady at Turbo tax. stan

I was charged to file state and then couldn't e-file because it didn't like an answer on one of my 1099- g forms so now I have to mail both forms. this is ridiculous, I put in the correct information . I have used turbotax for years but am so frustrated.

This year's system had a lot of changes to the way sections and questions were handled. Sometimes trying to make it easier just leaves out common sense. Some things seemed to make no sense at all until I was several sections farther along. All in all, your attempts at making it easier failed.

I had to file a state of WA Working Families Tax Credit, but the forms were not finalized so I just e-filed the Fed form and it was accepted. A couple of weeks later, I e-filed the State of Washington Working Families Tax Credit and it was accepted. However, after it received both refunds about 2 weeks later, I tried to print out the Fed and State forms for my records, but it wouldn't let me print out the State of Washington Working Families credit. Nor could I make a PDF of that part of the file. That is unacceptable