I generally love Turbo tax but I really had a problem with taking a nondeductible IRA distribution this year and Turbo Tax did not provide any information on why I was not able to take the full distribution as non-taxable even though my 1099 R form showed it was non-taxable. No information under the help option regarding why Turbo Tax prorated the distribution. The ability to talk to a Turbo tax expert to determine if this was a software error or an IRS requirement was frustrating as navigating to that option should be much easier.

Overall, I still like the program and think it is very good. The help and ability to flag topics is very useful. There are a few changes I did not like: 1) The W2, Interest, and Dividend inputs were very difficult if you did not import the information, 2) When importing a Consolidated 1099 all sales were imported individually, rather than by section, even though there were not adjustments, 3) Would be nice to be able to skip Medical Expenses, 4) The NYS 2-year summary is no longer available.

Efficient, listened to my concerns and AND helped me solve my problem.

New easy guides were an immprovemment over past year's.

It was ok, not too complicated. I don't really have anything else to provide.

It was pretty easy to follow. I also liked that it wasn't too expensive.

Easy to follow, accurate results, and maintains my records year over year.

I truly enjoyed working through my 2024 Turbo Tax Software, Thank You So Much!

I have a problem and it is difficult to figure it out and how to contact you.

Have been using it for very long time, It works well.