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Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars
3,740 ratings3,740 reviews
  1. 5 stars48% (1,777)
  2. 4 stars23% (846)
  3. 3 stars14% (520)
  4. 2 stars7% (274)
  5. 1 star9% (323)
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Showing 3,431-3,440 of 3,740 reviews
Jun 10, 2025
Reviewer name: Selfemployed Greg
3 out of 5 stars
3 out of 5 stars review

It works, better than doing the calculations

I have been using it for years and it works, easier than paper forms and hand calculations. I'm over 65 now and it never prompted me to fill out the Massachusetts Circuit Breaker form that saved me a couple thousand dollars refund on my home real estate taxes. A friend told me about it and I had to file amended for a couple years back, wish I found out about it sooner. I wonder what else I am missing.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Jul 6, 2025
Reviewer name: ScottHill
3 out of 5 stars
3 out of 5 stars review

TurboTax Payment Process Needs to be Updated

Overall, no problems with filing my taxes (Feds plus MO and CO). My disappointment is in your payment process. I paid for Audit Defense, one additional State and then $20 to e-file each state. First, recommend you just bake in the price to e-file for the states. Feds are free. You offer one state to create the return for free. When I bought the second state, HIGHLY recommend you allow the user to e-file for each state that is either offered or purchased. Don't be like the airlines for baggage...just make it part of your service. Second, when I did have to pay for these three services, I had to fill out the EXACT same screens as though TT didn't know who I was (i.e. name, address, billing address, credit card info)--again, THREE times! I found it maddening that even after "Saving my Payment info to my account"; your system didn't have a PoP-up to ask "Do you want to use the saved credit card from your account?". Bottomline: what is the purpose of having to sign into your TT account if your payment system doesn't use any of the information from the account? Thanks for listening. Hope it can be an easy update for next year. Email / call me if you want to chat with a "real" user. Have a GREAT day! I would hope it would be a simple fix

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
May 4, 2025
Reviewer name: Shirley2025
4 out of 5 stars
4 out of 5 stars review

Some New Features are More Difficult

Overall, I still like the program and think it is very good. The help and ability to flag topics is very useful. There are a few changes I did not like: 1) The W2, Interest, and Dividend inputs were very difficult if you did not import the information, 2) When importing a Consolidated 1099 all sales were imported individually, rather than by section, even though there were not adjustments, 3) Would be nice to be able to skip Medical Expenses, 4) The NYS 2-year summary is no longer available.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
May 27, 2025
Reviewer name: inoican6
3 out of 5 stars
3 out of 5 stars review

CA Form 3532 Head of Household, Question 3 is conf

CA Form 3532 Head of Household, Question 3 is confusing. If instructions are followed, it says if the person is a dependent (not a child), do not answer the questions and hit continue. But, when you do the review, it says that the form is incomplete and requires you to answer the questions.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Jul 17, 2025
Reviewer name: AnnieMM861
4 out of 5 stars
4 out of 5 stars review

Great except missing one form

I find TurboTax easy to use. Explanation and flags for review are helpful. But for some reason, they refuse to add form 8621 to the package. It is not included. They have other foreign forms (e.g., Form 8938) but not this one. This prevents me from e-filing. Very frustrated. For the price, it is should be included.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Jul 27, 2025
Reviewer name: RENE BOSQUE
5 out of 5 stars
5 out of 5 stars review

EXCELLENT EASY-TO-USE PROGRAM

THIS IS A VERY EFFICIENT PROGRAM THAT HELPS YOU FACILITATE ALL YOUR INFORMATION, HELPING YOU SIMPLIFY THE WAY YOU COMPLET TAX INFORMATION IN AN EASY WAY . I HAVE BEEN USING TURBO TAX FOR OVER 5 YEARS AND IT HAS HELPED ME EDUCATE MYSELF UNDERSTANDING THE FORMS CREDITS AND BENEFITS THAT TAX PREPAREST OFTEN DON"T EXPLAIN TO YOU. 5 STARS EATE

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Oct 10, 2025
Reviewer name: edabate
5 out of 5 stars
5 out of 5 stars review

TurboTax is dependable!

We have been using TurboTax since it was available!

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.

Oct 13, 2025
Reviewer name: Chem121
5 out of 5 stars
5 out of 5 stars review

Excellent

Excellent, as usual. User friendly. Good instructions.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.

Oct 15, 2025
Reviewer name: MartyMatt
5 out of 5 stars
5 out of 5 stars review

Long time user

been using for 20 plus years always simple and easy to follow.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!

Oct 10, 2025
Reviewer name: Bin H
5 out of 5 stars
5 out of 5 stars review

Content

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Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.