Got my return filed just in time minutes before the extension deadline. Was actually done with the return an hour earlier, but the e-File function generated an error when I tried to pay my State e-File fees by credit card - it never even let me input card information, it timed out on the way to that page with an error stating "Hmm... we seem to have hit a snag. Please try again later." Tried checking online help, which suggested re-running the error checks now that TTax knew I wanted to e-file, and that did catch a couple very minor errors/omissions, but it still didn't solve the e-File error when I tried yet again. What finally worked was selecting to pay the State e-File fee out of our Federal tax return, which I believe is going to cost me an additional $40, so I'm very annoyed that I had to resort to this payment method to get my return to e-File. I really would like to see Intuit refund that $40 since there's no good reason payment by credit card should have been rejected (not rejecting my card - I never even got to enter that info! It rejected the attempt to even select Pay by Credit Card) while payment out of the refund was accepted. Also, TTax clearly doesn't know how to handle (or how to correctly ask and have you input) new address information if you move after the reporting tax year but before you file your return - ie moving in 2025 and then attempting to file your 2024 return including informing TTax about your move. It won't let you change the address without indicating your move date; and it won't accept a move date later than 12/31/2024. I did eventually find another place to change my "current contact info" and altered my address there, but later on in the process of completing my return, that caused other errors (TTax insisted on trying to include the new state in the information for TY2024 resulting in erroneous attempts to fill out a number of forms differently. I finally decided to go back and remove all traces of the move information since I was going to eFile anyway). I already dread TY2025 filing since that will be the move year and we'll need to file two state returns and report sale of a house, as well as special tax info about the new house.

Even though I have been a long time customer of TurboTax for over 15 years now, I regret that I will be using another tax software TaxAct next year because I would have to upgrade my computer (very expensive) to be able to use Windows 11 even though I have extended the security updates on my Window 10. - I do not want to use your On-line service. Since TaxAct and others will support Windows 10, I have no other choice but to switch because right now I cannot afford to purchase a new computer. It's been great, but I'm sorry we will have to part ways. Let me know if anything changes and you will allow Windows 10, with the extended Security updates to us TurboxTax next year.

I have used Turbo Tax for years, always the Disc Version which I find much better than on line, This year 2024 you did away with the Disk much to my disappointment the thing I missed most was the ability to upload my information from the prior year return. If that feature is still available on the On line version I certainly could not find it.

After using TurboTax for almost 30 years I am going to be looking for new tax software for 2025. The software keeps getting more bloated and difficult to use and this year it really messed me up costing several hours tryng to recreate stuff it deleted without warning.

There seems to be a problem with Schedule E Rental/Royalty income. I do not have any royalty income, just rental income. After completing the return, when I click to file return, the system keeps on sending me back to schedule E to correct error for royalty income. The software will not file the return. I have print and mail the returns. However, I have been charged for filing electronically the state return.

E state filing sign-up showed an in-app discount of $10 against the $25 fee, showing a net cost of $15. When I put in my credit card and submitted the payment, however, the discount disappeared and the confirmation showed the final charge of $25 instead. This bait and switch practice, intentional or not, is very annoying.

Entering data for 1116 is a mess and not intuitive. It would be nice if the account number is shown in in the imported 1099 forms along with the financial institution as I have multiple statements issued from the same financial institution. The user interface is neither intuitive nor user friendly. It would also be nice to get a detailed summary of all the income sections and tax sections in one page.

we always want to apply refund to next year tax return. Every year we have to edit the forms directly to do this. Would have been very nice if TurboTax can add a page to ask if we want to apply refund to next year, then we can simply click... again, we have to do this by editing the forms every year...

Until the 2023 and 2024 tax return seasons I could not have been happier. Since then, however, numerous glitches that require me to google and see what tricks others have done to work around the glitch. Also, they are non-stop trying to dupe me into paying for extra services.

I've used Turbo Tax since 1980 and it's always had the same issues. 1. After initially opening it and it updates, it never reopens own it's own. It has to be restarted. 2. Many of the fields will continue to hold information entered even after changing or deleting the initial information entered. The only way to clear the calculations associated with the field is to start a new return.