The more I use Turbotax, the more I hate it. Here is why I hate Turbotax: 1) Turbotax does not cover some tax situations...OK, maybe not the end of the world--but the problem is that Turbotax doesn't even tell you that it does not cover certain issues. Based on some of my entries, it was obvious that I needed to fill out another form, but Turbotax does not include that form and did not tell me that I should research it. So my return was materially incorrect and I had to file an amended return. 2) Sooooo many niggling but very frustrating data entry issues....I finished my taxes, I had Turbotax review things for errors--no problems, great! I print all my returns! I go to e-file and Turbotax says "you can't efile because we need more info..." So what do I have to provide? Only an EIN (not provided) from a 1099-Div, because the 1099-Div included. Except the 1099-Div DID NOT include any withholding (actually it had "0"), and the EIN was not provided on the 1099-Div...so I can't e-file my taxes. So after googling for 45 minutes, I come to find that Turbotax counts "0" as withholding, and to avoid this error I have to delete the zero and leave it blank. None of this was explained in Turbotax, and it is hard to understand what kind of moron would count "0" as an amount? There were many similar issues in completing my tax return. Given that you've been selling this software for 30 years now or whatever, it should be pretty much bug-free at this point, but it is far from it.

It forced several errors on me this year. Would not let me take home office deduction because "my business income was zero", but it was not zero! $25 to e-file a state return is too much! I pay a premium price even at my club store. Asking me to correspond offline and change my review? No! Bullies do their stuff in private. You asked.

I've used TT several years, and someone really needs to go through the program carefully. I am a computer expert, and I can see numerous places where info is left out. I realize you want to make money having an expert help with taxes, but clarity is important for those of us who can do it.

You are quite good on the standard tax issues. However, the product feels not finished or polished to handle common exception items for investments like wash sales, the usage of disallowed losses, the treatment of government securities and the handling of sepa contributions. It requires a lot of reading and figuring out how to make inputs for this

Total fail on e-file due to it not taking the spouse's AGI number. Tried every combination (zero, last year's PIN, AGI that was from a joint return) and they all fail after waiting 15 minutes each time. Product also does not handle multiple forms (1116, 1099-q, etc.). Over 8 different rejections so far. Will have to print instead.

I've been using turbo tax for at least 15 years and never had a problem with it until this year.I don't like the fact that I had to download the program online instead of getting a disk. Maybe you could have it come on a flash drive instead.I previously explained my terror story with the software to the point that I HAD TO GO OUT AND PURCHASE A MAC COMPUTER EVEN THOUGH MY WINDOWS 11 IS ONLY 13 MONTHS OLD.

Interface is Old, the path to file after everything is ready for filing is very long and cumbersome. Additionally, the fact that I cannot open my old file from 2019 because I get a license server error, has caused me great pain. I am not convinced it even turned out correctly. When I had to revisit it this year. Addiotionally, you do not support reexamination of a tax file prior to the seven year recommendations from the IRS.

Software is painfully slow when entering or editing assets in the depreciation section for rental properties. It has gotten slower every year regardless if I use the online version or the desktop version. I'm going to have to switch to a better program for next year.

the turbo tax is just so, so, so many problems with it, I cannot file e file extension on 4/15 and IRS is on my back about the tax, cause there will be penalty n much more payment involved. good that you have Martha to help when I call for a big problem, errors constantly towards the review; She was very pleasant and resolve the problems and issue, plus walk me through . Martha was so helpful that I will consider using the live experts help next time

Many years ago, we barely had to enter into information onto the actual tax forms. Now, it seems that we are cross-referencing information and entering amounts into the tax returns ourselves more and more. Each year, the software provides less assistance.