Turbo Tax is user friendly. I have been using it for many years. I've been able to get answers easily using the help feature.

Gets hung up, i.e. sits and spins. You have to go back and forth to keep it moving. Constant trying to upsell for other services.

Easy to work with year after year. Very helpful to see last years entries accurately. Easy to e-file and get a quick response of acceptability.

Definitely miss It's Deductible. It's what set your product apart from others. Need to bring it back.

Did not correctly calculate retirement fund contribution. Must be limited to earned income. State e-file too exensive.

I've been using Turbo Tax for over 10 years. It's an easy and user-friendly platform. If I can do it, anyone can.

Need to speak with a person!!! It just helps to speak with someone and not get so frustrated with AI not listening to what you are asking.

Fantastic product and very helpful. would be even better is state e-file was included in the price instead of charging additional fee at the end.

For the last 18 years you all have been the best to me and how I have peace of mind knowing that my taxes are done right

Turbo Tax is user friendly. Once you have all the tax documents ready, everything just flows smoothly.