I have use Turbo Tax for the last 10 years and never had a problem until this year. I filed my taxes on April 12, 2025 printed out the return and never heard back from the IRS or NMTax. I contacted Turbo Tax Experts and they told me to refile. There was no indication from Turbo Tax that there was a problem. So, maybe The IRS was having difficulties. Don't know

Usually, there are no problems. The only thing I have a problem with is that I bought the software and was supposed to receive a $10 discount on filing the state taxes. However, while processing, the cost went back up to $25 instead of $15. I did not get what I paid for.

The program allows me to attempt e-filing and submitting payment for fees even though that option is not available. The program had numbers pulled in I assume may have resulted from prior tax years, (or prior inputs that I had no way to validate. Also, the program allows options for filing fees to be deducted from refund (which includes additional fees for services with Green Dot bank). It gives the option to pay with a credit card, with no available method to pay with an alternative method. These options need to be removed as the program does not allow any fees to be returned or refund amount updated. Then a message comes up that says efiling season is over.... It also attempts program updates that start and will not complete, and offers the option for audit defense, but when the filer attempts to sign up for it - it attempts to charge the filer for services but does not offer option to add credit card information.

TurboTax is an excellent tax prep software. I have some tricky situations in my annual tax filing task and TurboTax is aways up to speed on the lates nuances of addressing those situations. I've used TurboTax for more than 20 years and plan to continue to do so for years to come.

When the IRS rejects a return due to the previous year AGI provided by Turbo Tax from the previous year return not matching the IRS record of the previous year AGI Turbo Tax needs to be able to resolve the problem. Me confirming the AGI and IRS rejecting the return again is a waste of time. TT needs to be able to determine the cause of the mismatch and either correct it or provide me the information I need to correct it.

I have used Turbo Tax Home and Business edition for many year now and it keeps getting better and better! Easy to use directions and I love the step by step guides and pick up where you left off option. I do have one small complaint with filing my state taxes when trying to go through the Turbo Tax website to check out. It has bounced back two years in a row and I have to print out and mail my return.

State of CA form continues to be buggy and is missing required state tax forms. Inexcusable given how many years this has been on the market and the size of California. If you have NOL for a business, in CA you have to file form 3805v to carry them forward, however Turbo tax does not have the form so you have to handle it manually and print out the forms and fill them in.

Turbo tax should be able to include 'passive income' for foreign assets and not defer to only stock income. We had to go through a lot of hoops to make the system generate 1116 form for foreign rental income that is not stocks! Also, continuously asking if we want turbo tax advice and having to uncheck the box EVERY SINGLE TIME we started the program. Need to save our option.

I have used turbo tax for more than 20 years. It provides comprehensive tax solutions for my unusual tax situations like rental house, installment sale, and foreign income. I can live with turbo tax without seeking or consulting with CPA or tax adviser. Thanks to turbo tax team providing wonderful service to relief my stress of tax filing.

Overall, no problems with filing my taxes (Feds plus MO and CO). My disappointment is in your payment process. I paid for Audit Defense, one additional State and then $20 to e-file each state. First, recommend you just bake in the price to e-file for the states. Feds are free. You offer one state to create the return for free. When I bought the second state, HIGHLY recommend you allow the user to e-file for each state that is either offered or purchased. Don't be like the airlines for baggage...just make it part of your service. Second, when I did have to pay for these three services, I had to fill out the EXACT same screens as though TT didn't know who I was (i.e. name, address, billing address, credit card info)--again, THREE times! I found it maddening that even after "Saving my Payment info to my account"; your system didn't have a PoP-up to ask "Do you want to use the saved credit card from your account?". Bottomline: what is the purpose of having to sign into your TT account if your payment system doesn't use any of the information from the account? Thanks for listening. Hope it can be an easy update for next year. Email / call me if you want to chat with a "real" user. Have a GREAT day! I would hope it would be a simple fix