The software walks me through the questions, provides guidance and prepares a good return but the follow-up, i.e., fixing a rejected return, is horrendous. It was a simple fix...I mistakenly entered last year's IPPIN instead of the current year so just needed to update that item. But, despite telling me why it was rejected and an email assuring me TurboTax would walk me through the fix, it did nothing to help me when I opened it up again, just showed the efiling status as "rejected' and told me where to go (IRS site) for a current IPPIN. Fine, I got the right IPPIN but TurboTax wouldn't take me to the place to update it, just re-filed with the same IPPIN error in it...not helpful.

I would like to see the Turbotax name at the top left of the screen include the year, e.g."Turbotax 2024." This would be helpful in scrolling from year to year. I expect many of your customers do this. I am truly amazed now you effectively deal with today's complex tax world. Keep up the good work and thank you.

Until the 2023 and 2024 tax return seasons I could not have been happier. Since then, however, numerous glitches that require me to google and see what tricks others have done to work around the glitch. Also, they are non-stop trying to dupe me into paying for extra services.

I've used TT for decades and found it very well done and complete until this year. It does not handle filing of a Form 8990 required when a K-1 triggers it with an excess interest expense (in my case $70). The 8990 is very confusing especially since the IRS and the K-1 use different terms for each required input. TT not including this for electronic completion and filing is a pretty large hole in their program and cost folks a lot of extra time and trouble.

Turbotax used to be much more supportive of its users. I have used it for 30 years and the tax information provided has become much more sparse over the past 5 years. As I tried to send this, my nickname of Charles was rejected because someone else has it. How stupid is that.

I have used Turbo Tax for years, always the Disc Version which I find much better than on line, This year 2024 you did away with the Disk much to my disappointment the thing I missed most was the ability to upload my information from the prior year return. If that feature is still available on the On line version I certainly could not find it.

I've been a TurboTax user for DECADES now. The product has NEVER let me down, (except for me taking too long to install my 2019 version, which I then couldn't install/register/use). Other than that, it's always been reliable, instructive, informative and accurate. My one critique of the software though, is that under many circumstances, if you back out of a section, that you've already completed and go back in, you'd expect that it would save the data you already input, but, instead it makes you reinsert the data. I've basically used it on Windows machines, though I have downloaded and used it on a Mac as well. The links to tax publications are extremely helpful, although it "tells you" what you "need" to know. I actually like going to look for the additional details that can be found in the publications. But, the software never led me wrong. It's an easy to follow, very intuitive interface. If you pay an attorney or other tax preparation entity, you're PROBABLY wasting money.

I have zero trust in intuit. This software is garbage. I had to use Grok and Chat GPT to correct turbo taxes poor handling of some simple filing information. If I hadnt spotted some red flags and done research I would have paid thousands more in taxes. I also had to install on a new PC due to continued error 70001. The software is clunky and makes things take way longer than needed. Once I finally went to submit, it went through what felt a million more steps, then when finally ready to submit it then decided to show a bunch of errors that werent found in the find errors step of the process...then it was trying to have me review forms in a tiny window as part of the final submission process. I also paid for the audit defense by subscribing to turbo tax advantage but was continually prompted to purchase audit defense through the many steps of the final submission process. I am just blown away by how little improvement there is in this software from year to year.

Great program and easy to navigate! I really like the explanations to different items!

Love this product, every year we track our progress and better understand our finances.