Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars
3,740 ratings3,740 reviews
  1. 5 stars48% (1,777)
  2. 4 stars23% (846)
  3. 3 stars14% (520)
  4. 2 stars7% (274)
  5. 1 star9% (323)
Sort by |
Showing 1,251-1,260 of 3,740 reviews
Mar 22, 2026
Reviewer name: VeryLongTimeUser
3 out of 5 stars
3 out of 5 stars review

TurboTax is far from awesome.

Clearly not tested well, at lest not by English speakers. The layouts atrocious. This product has really gone downhill. It is hard to avoid clicking on an additional cost you don't want.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 16, 2026
Reviewer name: JimmyBilly
4 out of 5 stars
4 out of 5 stars review

TurboTax is good but the tax system is becoming m

When importing data from QuickBooks, don't use items tha have a 1099 or 1098 or something like that. If needed, you are part of Intuit, make it easy to mark these things in QuickBooks so you don't import.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 1, 2026
Reviewer name: KatieLiz
4 out of 5 stars
4 out of 5 stars review

I will always use Turbo Tax!

I was confused on how to tell the program, since I was not efiling my state return, to direct deposit my state refund. Had to try to override the form.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 12, 2026
Reviewer name: GSimms53
2 out of 5 stars
2 out of 5 stars review

TurboTax Still needs some work.

There are issues with the program transmitting correct information to the state forms, specifically Royalty K-1's and LP's. Also, it doesn't give me an opportunity to add bank information to the state forms

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 11, 2026
Reviewer name: thisisdumb99999
2 out of 5 stars
2 out of 5 stars review

meh

Turbo Tax isn't as helpful as it used to be. not sure what changed but I'm not confident my taxes were done accurately or I am saving as much as I could. and the cost isn't much less than just paying a professional to do i.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Feb 7, 2026
Reviewer name: JCFreedee
3 out of 5 stars
3 out of 5 stars review

TurboTax Has Changed - Not As Good As It Once Was

This software used to be solid and used to have a better menu layout. I had errors and rejected return for 1095 and was never prompted to complete this during the completion process.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 2, 2026
Reviewer name: Boston Dog
5 out of 5 stars
5 out of 5 stars review

Lots of help on the Tax journey

Ease of use is my thing, I always print and mail my return. Only problem I have with turbo tax is a lot of time consuming grief when I try to print out my return to mail, same grief every year otherwise I love it!

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Mar 31, 2026
Reviewer name: s1881
2 out of 5 stars
2 out of 5 stars review

Lack of Math Calculations Being Shown

your calculations for IRA basis and how it affects conversions to ROTH are wrong. Your help was terrible and your program does NOT show the math. WHY are you not showing math calculations?? Worksheets do not substitute for showing your math.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 15, 2026
Reviewer name: Chrisinmd2025
4 out of 5 stars
4 out of 5 stars review

I appreciate the connivence but the fees ??

I like the product, but it always feels like I'm being scammed with the fees. Really unconscionable to charge $25 for state efile after just purchasing the state.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Jan 27, 2026
Reviewer name: Frosty 2
4 out of 5 stars
4 out of 5 stars review

Turbo Tax drops the ball.

I am disappointed that your "Turbo Tax Help" windows are no longer printable. I have always printed them to document the info they provided to me and helped me decide how to proceed with answering your Turbo Tax questions.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.