Love using Turbo Tax and have done s for over 26 years. Hate that there is a flaw in the transmission of electronic return due to receiving a Canadian pension with no allowance for Payer agent #

For some reason my ETrade Tax Documents would not import into my tax return. Not sure why, I went through the process, and your program said it was successfully completed but it didn't show up in the return. I had to manually enter the information.

the agi from the previous year did not transfer to the current year. turbotax was used the previous year it should have just carried over but it did not so now i need to mail in my return.

Turbo Tax isn't as helpful as it used to be. not sure what changed but I'm not confident my taxes were done accurately or I am saving as much as I could. and the cost isn't much less than just paying a professional to do i.

This is 2 years in a row now that some random thing is making us file by mail. there is clearly something wrong with the Turbo Tax system that is making us do that repetitively.

Had to file by mail because program did not allow to mandatory boxes be checked on the 1040/1040-SR form. ....filed pursuant.. and Check here if you main home..

When I printed the Federal documents for my records and for including with submitting my state return, there were several of the entries that were blank on the document but that show as filled in on the forms on the desktop version.

When the federal return was rejected, I went and secured the IP PIN, as instructed. When I came back to Turbo Tax to resubmit there is no place to enter the IP PIN. This leaves no choice other than to print the forms and mail.

The back and forth between online and through the app is confusing. I bought the program so that I can do some family member returns. A couple of them have returns that do not work online. I had trouble getting back to where I was after an update.

Efile was not able to be processed, instructions how to correct the problem did not work. Very disappointed because I have been using turbo tax for over 10 years.