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Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars
3,845 ratings3,845 reviews
  1. 5 stars47% (1,820)
  2. 4 stars23% (878)
  3. 3 stars14% (533)
  4. 2 stars7% (281)
  5. 1 star9% (333)
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Showing 1,231-1,240 of 3,845 reviews
Apr 15, 2026
Reviewer name: Zolin99
4 out of 5 stars
4 out of 5 stars review

Turbo Tax is great

Overall it does a great job and I have used Turbo Tax for many years. What I don't like about it, it is clunky to use and does not navigate easily to the topic you need.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 13, 2026
Reviewer name: biffskid
1 out of 5 stars
1 out of 5 stars review

Bugs and glitches. Avoid!

Numerous software bugs and glitches. Getting worse every year. They care now more about selling "live advice" and other high profit nonsense than writing good code. After 25 years with TurboTax, next year I will be using something else

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Jun 16, 2026
Reviewer name: STOP USING TURBO TAX
2 out of 5 stars
2 out of 5 stars review

STOP USING TURBO TAX

We have used TurboTax for a decade, and as our income has increased, so have our IRS problems. This is basic taxpayer software and does not address complex IRS issues.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 1, 2026
Reviewer name: therealcrystallocust
4 out of 5 stars
4 out of 5 stars review

Solid and easy as usual

Turbo Tax has always been simple to use, easy to navigate through and accurate. Disappointed this year with the loss of ItsDeductible portion of the product. It will make it that much harder to track charitable donations

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 8, 2026
Reviewer name: bbaynes1
4 out of 5 stars
4 out of 5 stars review

Great program----except missing Deduct-it.

The program is excellent. Thorough and simple to use. However, this year the Deduct it program is no longer incuded, which lowered my review to 4 stars. That program was very useful and I will need to reconsider using Turbo Tax again next year.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Mar 12, 2026
Reviewer name: Jazzman0096
5 out of 5 stars
5 out of 5 stars review

Turbo Tax 2025 Didn't Let Me Down!

I have used Turbo Tax for many years, over 30. It does get better each year. I would like see better explanations on amended forms with instructions.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 15, 2026
Reviewer name: jimRye
5 out of 5 stars
5 out of 5 stars review

easy to use/help desk great

Had to call for assistance wit the help desk on another relatives return and they were very helpful and hung in there with me until the problem was resolved.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for the shout-out to our team. We know every tax situation is unique, and we’re happy our tax experts were able to provide the specific guidance you were looking for.

Mar 30, 2026
Reviewer name: GregE1958
3 out of 5 stars
3 out of 5 stars review

TurboTax is good but had issues

You made the program more complicated and it did not forward the routing and account numbers from previous year to current return and did not allow me to type it in.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Feb 27, 2026
Reviewer name: EdMOR
5 out of 5 stars
5 out of 5 stars review

Great Tax Program

Program is easy to use. Have used TurboTax for several years. I have a business and the program does a great job at gettig to all the areas that need worked on.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.

Apr 13, 2026
Reviewer name: MP Tax
3 out of 5 stars
3 out of 5 stars review

The process is not improving for me

1. Can't enlarge TT's very small font 2. Can't alphabetize charities 3. This year TT steered me to online program which I found to be user unfriendly 4. Price increases 5. It's deductible is done. Terrible

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955