This playset is awesome! My kids love everything about it. My favorite part is how nice it looks in the yard and how minimal the maintenance is - no sanding and re-staining like wood. We've also needed a few pieces of replacement hardware and Lifetime has quickly sent those at no cost to me! Love the quality and the responsiveness of the company.

The product itself is amazing and my girls (2 and 4) love it along with my kids I babysit from home as well. We held off on the trapeze bar and used our fisher price baby swing and it’s perfect. Reason for the 2 star review was the customer service when we had an issue in assembly. My husband and I were able to put it together in 6-7 hours ourselves with the kids running/jumping on top. When we got to the cargo net, the instructions said to straighten out the net and the diagram in the manual showed it flat/flush against each other so I removed the knots (which was a big no no) but didn’t discover that until we put the net on. The pictures played a huge role in the assembly process as to show which way to turn the items for correct positioning so we relied heavily on them since none of the poles/bars had any sort of marking on them. Throughout the manual it notes when to not tighten hardware too tight and other hints/clues to make the process flawless but it had no note on the knots. I contacted their customer service via email asking for a video or information on the knots to correct it and they stated that they had no such help and only offered to “work with me” on another net after I responded back a little irritated. For the price we pay for these items, they should be a little more helpful in my opinion when it comes to helping with problems as such.

It feels like it will last, it looks great and the kids love it, so we are very pleased. I built it by myself in about 18 hours, with maybe 20 minutes total of help from my wife when I needed a hand holding things up wile attaching different parts. It wasn't as bad as I expected. One minor point: the screws and other hardware are not fantastic quality. Some of the bolts would not thread properly onto the screws and one screw sheared in half while I was twisting it into a bolt (by hand, not with a drill). This did not create any major issues for us because the set came with some extra hardware, but we almost ran out of extras, so I can imagine that some people might have issues. Still five stars though!

It’s a great swingset my children (4) and (2) absolutely adore. The red wall piece on the play house was not very heavily attached and broke off repeatedly. My husband had to go get really long screws that kind of stick out like a sore thumb with the rest of the set but it has secured it from flopping in the wind thus far. That is my only complaint. I demanded that they have a slide, swings, and monkey bars. This is one of the only ones that offers all three and doesn’t need the maintenance that wood requires.

To start we purchased this set because it required less routine maintenance as compared to the wooden sets sold at various big box stores. It also had a nice mix of elements/features, and when inspecting similar lifetime sets found locally we found them to be well built with a nice finish. The delivery came in about 2 weeks on an extra long pallet, 3 times the length of a a standard pallet. The delivery company was ABF, and the driver took great care in unloading the set, and encouraged us to inspect for damage. A standard pallet Jack could not move the set, so the pieces were off loaded individually. Overall we found the instructions to be good, and we didn’t have to use any of the provided spare parts. A level area to start is key, or find a method to have each leg be made level. Additionally, we found a response from lifetime to a posted question online regarding the placement of the set in relation to the recommended depth of mulch. This is important as the set is not to be placed on top of the mulch, and the instructions do not address this well. We had 2-3 adults aid in assembling at various points, and it definitely cannot be easily assembled solo. The set could be put together in a weekend 10-12 hours, possibly less time with more aid. Overall not a hard build, but definitely time consuming. I would classify myself as an advanced DIYer/ civil engineer professionally.

We don’t have a large yard so this set fit perfectly in the grassy space we had available. It has been fun for kids and adults to play on. It’s sturdy so no cementing required. It has just enough variety for lots of play and imagination. I love how there are no openings for wasps to settle in. All the pipe ends are covered. We bought this set during the off season (Feb) and it was installed 4 days later! We absolutely love this set and highly recommend it.

Our kids love this swing set! And I love the fact that there is no upkeep! We've had wood playsets in the past that always started looking worn out in a few years. This one looks new years later! We've also had excellent experiences with customer service. We had a bad wind storm blow it over and bend a few poles. We reached out to customer service and they were very helpful at getting us the parts we needed to restore our swing set. Would definitely recommend!!

So glad my wife found this swingset that is not wooden. All we see is worn down gray wooden sets around and this one should last. I was shocked with the quality. I put this together myself with the help of my 7 and 4 year old boys holding a few things and getting screws. Every weld and every hole alignment was perfect. I do recommend 2 adults for assembly - I could have saved probably an hour throughout just having somebody hold and press some of the plastic caps for the holes to align and me to get a nut on. However I was able to basically do the whole thing myself in about 11-13 hours over 4 days. While building, I ended up spending a lot of time playing with the kids as we finished each component. There is a BILT app I downloaded that has 3D panoramic instructions that read you the directions over and over again. It would’ve been significantly more difficult with just the paper instructions. That app is a must. It allows you to pan and zoom into even the holes for each screw. The set is sturdy. Our family of 5 sit in the fort area up top. The main pipes are very rigid and I do the monkey bars at 180 pounds and it almost feels like a commercial playground. It also looks and feels like a quality paint. There are no sharp edges on the welds or anything like that. One roof support was bent at the very end and a bolt wouldn’t go through. I was able to bend it with pliers and a vice and drill the hole a bit bigger with a drill bit. Otherwise it was flawless. Protip: directions and most hardware are in box 6 of 6. Download the app and watch that quick before install. It’s the first thing the boys run to over a month in. Couldn’t be happier with this set. We checked all out boxes (slide (2), fort, monkey bars, rock wall) and still paid less than the popular cedar swingsets available around here. Called in and got 5% discount. Last thing, I’m thrilled we don’t have to spend a weekend each summer staining this thing every year.

Very happy with the purchase. Quality seems great. Packaging was good. Seems far superior to wood play sets. This will last years. My only complaint was no paper instructions. I had to use my phone and find them on website. I took me 2.5 days of serious work. I had a second hand for less than half of the time. Which included my mother and my 7 year old daughter. But with a little creativity and engineering we were able to put this together rather fast. Make sure you follow all steps. I had to redo some steps because I missed small details in assembly process. Overall very happy with my purchase

Was able to assemble fully in around 10 hours (including unpacking). Was able to do it by myself but a second pair of hands would have been helpful in a couple steps. Great quality and good assembly instructions. Don’t fully tighten down bolts until you complete each step. Otherwise you’ll be going back and loosening bolts to get things to fit. Everything is a tight snug fit.