First one worked for 45 seconds. Returned it and the second one worked for 4 minutes. Apparently there is a problem with this model and it should be recalled. Do not buy.

I bought the mixer to replace my old kitchenAid mixer after 20 years. That was on December but it didn’t work, never started . I returned and was replaced by other one which only worked for 10 seconds.

Returning it. The first thing I tried to make was pizza dough and it couldn’t handle it. Completely shut down. I thought these things were supposed to be so good?! It died in ten minutes. Junk.

Very disappointed in this mixer. My old 4.5qt had 400 watts of power. This one only has 325 and struggles to mix dough. The KitchenAid website doesn’t have this model. It has the 5.5qt with 500 watts.

(This review was collected as part of a promotion.) This is my second kitchen aid mixer- had the same bowl- lifting style for over 20 years! Used the new mixer a few times! Worked great, but when working heavier dough, the bowl became disconnected from the raised locking mechanism and "dropped" out of place. This never happened with my old mixer!

I bought this mixer to replace the iced that died I got from my Grandma that was about 50 years old. Mixer broke the first time I used it. I was making bread and only used in the specified gears per Kitchenaid. It died within 1 minute of starting. Will be returning.

This is an absolute failure - the mixing blades do not reach the bottom, and you have to stop it many times to make sure butter does not stay on the bottom. Defeats the purpose altogether. The way it goes down, you can not stick in spatula, have to remove the bowl... I wish I could return it. I had a basic model with a tilted head and a smaller bowl for almost 15 years and that was many times better than this one. The mixer does not feel sturdy and solid either. Would not recommend to anyone! Not sure how anyone can be happy with it...

I would not know. We did not pick up at Broadway store , repurchased at mentor store . You said I picked up at Broadway store , I never took it out of the box yet . I was told you would refund , you stlll have not . I callled multiple times with no help . Your customer service is horrrible !!!

I have loved my Kitchen Aid Mixer for over 40 years, have bought the children one over the years, decided to upgrade to a new one, purchase this one at Sam's Club. This is the absolute worse designed model I have ever used. the Lift is not high enough to clear the bowl, you have to attach the blades while in the bowl and remove while still sitting in the mixture. Makes it impossible to use properly without making a mess. Preparing for Thanksgiving, mixing cake filling, apparently left the beaters on too long, it heated up the beaters so hot it burnt my fingers and left metal shaving in the batter. the beaters are slow to ramp up to begin to mix, the bowl is difficult to mount on the pins and there is no quick removal of the bowl once mounted. Wish I have my tilt head Kitchen Aid Mixer , much better product.

(This review was collected as part of a promotion.) I bought this not long ago and it’s an amazing machine. It’s mixing power it’s smooth and handles different kinds of doughs without overheating. I have been using it to make breads and spreads. The machine is stable while on the highest setting.. doesn’t dance around on the counter. The size of the bowl, handles small and large batches, overal I would recommend this machine for those that often bake at home.