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Customer reviews for KidKraft Laurel Retreat Wooden Swing Set for
KidKraft Laurel Retreat Wooden Swing Set
4.7 out of 5 stars
stars56 ratings55 reviews
  1. 5 stars86% (48)
  2. 4 stars4% (2)
  3. 3 stars5% (3)
  4. 2 stars4% (2)
  5. 1 star2% (1)

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Showing 11-20 of 55 reviews
Jan 2, 2024
RES
5 out of 5 stars review

Verified Purchase

Excellent Choice

After extensive research, we decided on the Laurel Retreat Set for our 3 year old grandson. The delivery was on time and respectfully placed in the driveway. I was impressed with the quality of the materials and the detail of the assembly instructions. I'm pushing 70 and was able to assemble it without help (not recommended) in a couple days. You definitely need a 1/4" impact driver and drill! I made a couple mistakes (easily corrected) by accidentally "jumping ahead" and the finished product looks amazing! My grandson LOVES it and the family applauds KidKraft for the stability and safety features built in to this set. He should be able to enjoy it for years to come.

Review from kidkraft.com
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Dec 28, 2023
Macy
3 out of 5 stars review

Verified Purchase

Assembly directions need correcting

While this is a great swing set, it was very difficult to put together. Even with 4 grown men. They noted multiple flaws in the directions and spent hours on one of the steps trying to figure out what was wrong. It was an error in one of the diagrams. It showed the wood being one way, but the way it needed to be was completely opposite. A few flaws/dings upon arrival but I overlooked it because I know the company has no control over shipping. In conclusion, I think it’s a great swingset and my 3 year old daughter absolutely loves it. Do I think the directions need to be amended for proper assembly? Yes! Do I think the quality could be better? Yes! I do not see this swingset lasting us for years and years, but my daughter will definitely get good use out of it.

Review from kidkraft.com
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reply from The KidKraft Customer Care Team

Thank you for taking the time to provide your feedback! We'd love to learn more about your review and see if we can help resolve any issues. Please feel free to contact us at customerservice@kidkraft.com! -The KidKraft Customer Care Team +1 (800) 933-0771 #00000

Nov 3, 2023
JJSA
5 out of 5 stars review

Verified Purchase

Granddaughter (3.5 years) loves it!

My granddaughter loves the play set. Whenever she visits, she spends a good amount of time playing on and around the play set. It takes a while to assemble but is not too difficult. The tunnel slide will test your patience if assembling on your own. Probably need a helping hand with that. The materials are of good quality so I expect this play set to last many years.

Review from kidkraft.com
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Jan 3, 2024
Krystal
4 out of 5 stars review

Verified Purchase

Product is great…shipping not so much

The swingset is great and the kids love it! Assembly was pretty straightforward. However, shipping was a different story altogether. After f until a shipment the swingset arrived in Jacksonville, which is only 70 miles from me. It sat there for 11 days with no update and was 6 days past the expected delivery date. In that time the swingset had dropped in price and was $300 cheaper as well. After multiple phone calls to the shipping company and being told it would be delivered on the 23rd of December I contacted Sam’s Club customer service. An independent contractor was finally contacted to pick up and deliver my merchandise. Maybe Sam’s should consider a different carrier.

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Jan 2, 2024
Dannyberd
5 out of 5 stars review

Verified Purchase

Laurel retreat

Really nice play set. Our 2 and 3 year grandchildren love it. I looked over the instructions once before tackling it. When we started I instructed my son in law what to do while I prepared for the next step each step. We had it finished in 11 hours instead of 18. I think it will be a good investment.

Review from kidkraft.com
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May 30, 2025
TF
5 out of 5 stars review

Verified Purchase

Great swingset

Great swingset! Perfect for the younger generation!

Review from kidkraft.com
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Apr 30, 2026
Misty
1 out of 5 stars review

Don't Buy!

Horrible product. Predrilled holes were off. Wood pieces cracked when drilled. Pain in the butt to build. Would not buy this playhouse again if I had the option.

Review from kidkraft.com
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reply from customer service

Thank you for your feedback. We’re sorry to hear about the assembly issues and quality concerns you experienced. This is not the experience we want for our customers, and we appreciate you sharing your concerns.

Jan 7, 2024
Heberto Paz
5 out of 5 stars review

Verified Purchase

Everything we hoped for and more!

The kids are obsessed with being in the backyard now! This was easy to build and all the parts lined up nicely. We took it slow and built it over 3 days. I would say it took about 20 hours of work total or less between my very handy wife and I.

Review from kidkraft.com
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Jan 4, 2024
Sarah A
5 out of 5 stars review

Verified Purchase

Great Playset!

This playset was relatively easy for one person to set up by themselves. I will say, in person, it’s a bit smaller than it looks in the photos. I was worried that it would overtake our backyard but it’s been perfect! My kids all love it!

Review from kidkraft.com
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May 7, 2025
Gaga Sher
5 out of 5 stars review

Verified Purchase

Made well & Easy to assemble!

This Swing set is made so well and was easy to assemble. My grand children have their own theme park in the back yard!!! They are over the moon with delight!

Review from kidkraft.com
Helpful?2E5STRM20ZIA13966657244