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Sam's Club
Customer reviews for Backyard Discovery 14' x 10' Cordova Light Brown Cedar Gazebo with PowerPort for
Backyard Discovery 14' x 10' Cordova Light Brown Cedar Gazebo with PowerPort
4.8 out of 5 stars
stars1,296 ratings1,244 reviews
  1. 5 stars85% (1,106)
  2. 4 stars10% (133)
  3. 3 stars2% (25)
  4. 2 stars0% (6)
  5. 1 star2% (26)

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Showing 71-80 of 1,244 reviews
May 18, 2024
Karen
5 out of 5 stars review

Verified Purchase

Backyard Oasis

Love it , Love it !! It took a couple years to convince my husband to purchase but we finally did and he loves what it brings to our backyard ../ money well spent

Helpful?6NF1PIGG9V2813964670164
reply from BYDSales

Hi Karen- We appreciate you taking the time to leave a review! So glad you are enjoying your new gazebo.

Apr 29, 2022
Bla00155
4 out of 5 stars review

Verified Purchase

Almost perfect.

Extra tools and a small bottle of stain would be helpful. Project would have been quicker with extra wrenches. You can’t help but nick the wood. A little stain would cover it up to make it look nice.

Review from backyarddiscovery.com
Helpful?6NF1PIGG9V2813964670164
Nov 12, 2022
Susan W
5 out of 5 stars review

Verified Purchase

Perfect Gazebo Product

We look forward to many memories with family and friends beneath our new gazebo. The Barrington Gazebo is made up of quality materials and looks perfect over our deck.

Review from backyarddiscovery.com
Helpful?6NF1PIGG9V2813964670164
Jun 5, 2025
delta45
5 out of 5 stars review

Verified Purchase

Extremely pleased

Very nice looking, instructions were exceptional and hardware included drill bits and clamps. Very happy and look forward to many days enjoying this gazebo.

Helpful?6NF1PIGG9V2813964670164
reply from BYDSales

Hello-<br /> We are so glad to hear you love your new gazebo! Thank you for taking the time to leave a review.

May 7, 2023
Buck50
5 out of 5 stars review

Verified Purchase

Met expectations

We bought the gazebo and it arrived on time. The instructions were well written. Good to read couple of times and be organized. Went up in 2 half days and we love it.

Review from backyarddiscovery.com
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May 2, 2022
J Simmons
5 out of 5 stars review

Verified Purchase

Extremely Satisfied in Kansas!

Great product and customer service. Installation team was friendly, prompt, and efficient!!! This new pavilion really takes our backyard/pool setting to a new level!!

Review from backyarddiscovery.com
Helpful?6NF1PIGG9V2813964670164
May 13, 2022
Marc H
5 out of 5 stars review

Verified Purchase

Amazing Gazebo

Gazebo looks great. Installation is time consuming but well worth once complete. Most certainly need at least 3 to 4 people to raise the roof panels.

Review from backyarddiscovery.com
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Apr 29, 2026
Croth
5 out of 5 stars review

Gazebo Review

My gazebo is currently being built, but love how it looks so far!! I love the look and style of this gazebo and can't wait for it to be completed so we can start enjoying it!!

Review from backyarddiscovery.com
Helpful?6NF1PIGG9V2813964670164
Apr 18, 2023
ABC
3 out of 5 stars review

Great product - Go Configure is awful to work with

My gazebo looks great. It’s definitely worthy every penny. However, I purchased the assembly package through Go Configure. First off, my package was dropped off in the middle of my drive way in the pouring rain. Second, the contractors didn’t show up for my first or second scheduled appointment. The go configure customer service team is awful. Finally the contractors/techs showed up. They were very nice. It took them two separate days to build it. They didn’t finish the last few steps of installing the rain guards or taking the plastic off the roof. Also, it’s sitting a bit slanted. It is such a heavy structure that I can’t straighten it out myself. I received a call from Go Configure saying it wasn’t assembled correctly and they need to come back. The overall service from Go Configure has been a disaster. I deserve some type of refund or credit towards sams club.

Helpful?6NF1PIGG9V2813964670164
reply from BYDSales

Thank you for taking the time to leave a review. We apologize you had such an unsatisfactory experience with the third party assembly company, we would love to speak with you about this matter and make it right! Our Customer Service can be reached 7 days a week at 800-856-4445.

Mar 10, 2023
GLHnAR
1 out of 5 stars review

Poor manufacturing

Very disappointed in this product. All of the boards that go around the outside bottom of the roof are crooked. The metal roof does not line up with the edge of the boards and hangs over more one end than the other and the metal trim around top edge looks warped out of the box. I spent extra to have an assembly company assemble it for us, so I'm out that extra money for nothing, really. For almost $3000 I should have just had one built from scratch and paid a little more to have it done.

Helpful?6NF1PIGG9V2813964670164
reply from BYDSales

Thank you for your review! We strive for customer satisfaction, and sincerely apologize we were unable to meet your expectations. We would like to discuss any issues with you to make this a better experience. Please contact our Customer Advocate Department at 800.856.4445 or email us at customerserv@backyarddiscovery.com. We are available 7 days a week, 8am-6pm CST. Please ask for a manager when you call so we can work with you to make this right.