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Customer reviews for Backyard Discovery 14' x 10' Cordova Light Brown Cedar Gazebo with PowerPort for
Backyard Discovery 14' x 10' Cordova Light Brown Cedar Gazebo with PowerPort
4.8 out of 5 stars
stars
1,317 ratings1,265 reviews
  1. 5 stars85% (1,123)
  2. 4 stars10% (133)
  3. 3 stars2% (25)
  4. 2 stars1% (7)
  5. 1 star2% (29)

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Showing 1-10 of 1,265 reviews
Jun 23, 2024
Reviewer name: Fitz
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Backyard discovery 14 x 10 pergola

It came in five boxes complete with all hardware and special tools with great printed instructions. Also, there are 3-D instructions on the Internet, which were very easy to follow. If done by step-by-step assembly is fairly easy and putting the roof panels on you do need three people I called, the factory once to clarify an instruction very helpful people cleared up the question I had. I would recommend This pergola to anyone with some assembly skills. Very satisfied with it.

Helpful?1E878CQRL2GC13964670164
reply from BYDSales

Thank you for the review! We hope you enjoy your pergola!

Feb 14, 2023
Reviewer name: Ortiz
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love It

Great quality, looks awesome. We only had 2 people to build it, it took us about 18 hrs total over 2 days. Use the BILT app, it gave perfect instructions.

Helpful?1E878CQRL2GC13964670164
reply from BYDSales

Thank you so much for taking your time to write a review about your assembly experience. It is a huge sense of accomplishment to sit under your Cordova and know you were a part of building it.

Mar 17, 2025
Reviewer name: Susan R
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Beautiful

We really love this thing. It has only been together a week so far but we have spent every night outside sitting under it. The wood smells so good.

Helpful?1E878CQRL2GC13964670164
reply from BYDSales

Thanks for the review! Enjoy!

Apr 21, 2025
Reviewer name: Sherry
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Buy it!!!

My husband and I put this together in a weekend! It really wasn’t that bad!

Helpful?1E878CQRL2GC13964670164
reply from BYDSales

Thank you for the review!

Mar 10, 2025
Reviewer name: Tony
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

10x14 pergola

Great product. Directions are very good.

Helpful?1E878CQRL2GC13964670164
reply from BYDSales

Thank you for the review! Enjoy!

Jun 17, 2025
Reviewer name: Don
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

10x14 Gazebo

The gazebo was well built and instructions were easy to follow for a build this big. Plenty of extra hardware. The predrilled holes were exact. It takes three asults to assembled snd lift the pieces into place.

Helpful?1E878CQRL2GC13964670164
reply from BYDSales

Thank you for your review! We're so glad you found ease with the assembly and are sure that you're loving your Cordova Gazebo!

Oct 2, 2022
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Quality and Customer Service

Great Gazebo, and went together great. I had a couple damaged pieces from shipment, and called customer service, got someone I could understand, and she had my replacement parts shipped out same day no questions asked. Very impressed and will recommend backyard discovery to anyone i know looking for a Gazebo!

Review from backyarddiscovery.com
Helpful?1E878CQRL2GC13964670164
Jun 1, 2025
Reviewer name: Erik
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Great with some flaws.

Heavy and sturdy, it won't go anywhere when installed correctly. Looks great on my patio. Some negatives. The roof panels are very heavy to raise. It takes 3 strong guys to get the long ones up. The seam cover between the panels will leak. The design is not totally waterproof. The gap is just covered with a thin seal that doesn't extend far enough to ensure rain doesn't migrate to the gap and drip. Don't put a TV in the gable between the panels. Make sure you put electronics under the flat of the panels. Use Red Devils to secure this to your concrete. Do not use the included anchors.

Helpful?1E878CQRL2GC13964670164
reply from BYDSales

Hi Erik-<br />We are continually working to improve the assembly process to make it easier for you, the customer. Please know we have heard you and we find your review helpful.

Jul 11, 2026
Reviewer name: Jennifer
2 out of 5 stars
2 out of 5 stars review

Pretty but broken

The gazebo looks great in pictures but I can't tell what it looks like built. We received the gazebo a month ago and paid for the build since we don't have time. The company arrived and advised there were several broken pieces so they ordered the replacement parts. We scheduled the installation once the parts arrived. The day they came out to build the gazebo I was notified the roof piece was broken as well. Now here we are waiting for the replacement part to continue the build. Not sure how you are supposed to get it all done when so many pieces are damaged.

Helpful?1E878CQRL2GC13964670164
reply from BYDSales

We apologize for the inconvenience. This is not the experience we want you to have.<br />Would you mind sending us an email regarding this? We will ensure that, during the installation of the replacement parts, the technician performs a thorough inspection of the entire structure and confirms that all components are in good condition to help prevent this issue from happening again.

Apr 18, 2025
Reviewer name: Anita
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Many boards warped/bent and not lining up.

Very disappointed, I can’t believe I gave in and finally purchased it just to find that half way through the build the rest of the boards are warped. We were so excited to use it this summer but now we are contemplating taking it back down to return.

Helpful?1E878CQRL2GC13964670164
reply from BYDSales

Thank you for your rating! We strive for 5 star satisfaction, so if there is anything that we can do to make this a better experience, please contact us at 800.856.4445 or by email at customerserv@backyarddiscovery.com.