Horrible do not order this product they do not stand behind the installation. Installer showed up 4/23 broke 2 pieces . Came back next day - day 2 did not complete job . Day 3 no show - called no answer - text no response . Called Backyard Discovery and Sam’s nobody is helping me resolve the issue . Absolutely awful do not trust this company they will not help you . The install company Out of The Box won’t answer phone … says send text message … nobody responds

We bought this gazebo and were extremely happy with the clear and well written directions. Every part was labeled and the directions indicated which parts were needed for each step. The finished product was more than I hoped. Great quality. The only concern was for the effort it took to get the roof panels lifted up onto the frame. You definitely need people with strength. Looking forward to spending my summer using this space on my cement patio.

Very disappointed in this product. All of the boards that go around the outside bottom of the roof are crooked. The metal roof does not line up with the edge of the boards and hangs over more one end than the other and the metal trim around top edge looks warped out of the box. I spent extra to have an assembly company assemble it for us, so I'm out that extra money for nothing, really. For almost $3000 I should have just had one built from scratch and paid a little more to have it done.

Out of the box assembly company contract was given by Sam's club. its been more than 48 hours and i am still waiting for technician to come and install the gazebo. they scheduled sunday, monday and not tuesday but still no show yet. Sam's club is not helpful even we pay them price and it is their job to take care of it. not happy with the process to get this done. paid membership is not worth at my point of view.

Shipping was fast and the shipping company put all five boxes in my garage for me. My son, my grandson who is 14 and myself 66 put it together in about 2days of work. After we inventoried everything it went together easily. The first day we got the frame up, and asmbled the 2 large roof sections. The next day we put the 2 small roof sections together and installed the 4 sections and did the finish trim work. Everything you need comes in the boxes, I mean everything if you drop a screw there are extra thats not a problem. I used a battery powered screw gun and a 3/8 impact and thst made it real easy. My brother stopped by on the first day and gave us a hand and my other son stopped by on the second and gave us a hand doing the finish work.

Structure itself is great but instructions to put together are marginal at best, confusing at worse. You tube has videos and i would suggest people use that instead. Took 2 days to put together and this is with 3 people that have done plenty of these. You will need 3 or more for the roof.

I may be able to revise this review if I can ever get it assembled. I honestly don't know anything about the actual product yet. I received my 5 boxes a month ago. The original assembly was scheduled for 2 weeks ago and nobody showed up or contacted me to let me know until I called them to findout where they were. The same thing happened again today and again, nobody reached out to me. I have taken off of work twice now to be at home for assembly and they have not showed either time and nobody can tell me anything. I paid $800.00 to get this thing assembled. I've had it over a month and it's still in the boxes and I have no idea when I'm going to get it assembled. So much for enjoying it this summer. Worst experience I've ever had buying something like this online.

My husband and I bought this gazebo last month and are very happy with it. We put it by our pool with a bar under it. Now have a lighted ceiling fan in place. Our contractor and two other guys put it together, and they were very impressed by how strong it is.

Had my 12x16 Barrington gazebo installed, they did a very good job took almost all day with 2 1/2 men. I have now completed installation of tv with swing up mount, ran electrical conduit paint black, installed two electrical box's for power for tv and electrical box provided on post. Also installed 52” outdoor ceiling fan and a 120” crank down shade to block the sun in the afternoon. Very pleased the way it turned out.

This gazebo (I call it a pavilion) was a fantastic purchase. Heavy duty structure & outstanding quality. Highly recommend to consider staining it before the build, it turned out beautiful! I used Cabot Australian Timber Oil Jarrah Brown and stained each individual piece, 143 pieces total. Cabot confirmed no need for a separate coat of water sealant as it's built into their stain formula. Just use staining pads (not brushes) to apply & it goes quickly. Each piece is numbered for orderly assembly. I paid the extra money for assembly and the company they contract with sent 2 hard working guys who had it built in 10 hours. We chose wisely...very happy!