Customer reviews for LG 43" Class UR8000 AUB series LED 4K UHD webOS 22 Smart w/ThinQ AI TV

Customer reviews for LG 43" Class UR8000 AUB series LED 4K UHD webOS 22 Smart w/ThinQ AI TV - 43UR8000AUA for

LG 43" Class UR8000 AUB series LED 4K UHD webOS 22 Smart w/ThinQ AI TV - 43UR8000AUA

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4.4 out of 5 stars

stars948 ratings909 reviews

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Feb 14, 2025

GeneH

5 out of 5 stars review

Art Gallery mode in LG 65UR8000AUA

We have had the LG 65UR8000AUA for a number of years and are very happy with it. We are looking to get a new TV and are looking at the LG OLED65C4. We like the art gallery mode and was wondering if this mode is also available on our current LG 65UR8000AUA model.

Review from lg.com

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reply from LG Digital Care Team

Hey Gene. It’s great to hear that you’ve been loving your LG 65UR8000AUA! The LG OLED65C4 is an excellent choice for your next upgrade—especially with its stunning self-lit OLED picture quality and Art Gallery Mode, which transforms your screen into a beautiful display of artwork when not in use. Your current LG TV is a fantastic 4K UHD LED TV, but it does not feature the same Art Gallery Mode found in LG’s OLED models. If you’re looking for the ultimate combination of performance and design, the OLED65C4 is definitely a fantastic upgrade. Check it out here: https://shorturl.at/4jUc1. You can even connect with one of our live agents to get an exclusive deal just for you! Let us know if you have any other questions—we’re here to help! #LifesGood 🎨✨^David

Dec 2, 2023

LG TVs suck

1 out of 5 stars review

can't stream video from NAS

I am dumbfounded that I am unable to stream video from my NAS to my TV. My "dumb" Vizio TV could do this. I am returning the TV. I can't believe that this simple feature that has been around for years is not present. I guess I'm going to buy a Samsung, Vizio, or TCL TV

Review from lg.com

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reply from LG Social

Hi there. We understand your experience falls short of your expectations and we'd like to have a closer look into it! So that we can address any issues you're having, please feel free to reach out to us on Facebook or X. Our handle for both platforms is @LGUSSupport. Don't forget to include your phone number and TV information (model and serial numbers) in your private message to us. We look forward to hearing from you! ^Chris

Mar 27, 2024

EvieP27

5 out of 5 stars review

[This review was collected as part of a promotion.] I bought this tv because a brand new different model tv of 6 months went out without warning. I had a LG already and when I saw this it was just right for me. I love the size (70) inch, I love the ease of setting it up and I love the picture. I will surely buy another.

Review from lg.com

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reply from LG Digital Care Team

Hi Evie, thanks for sharing your experience with your LG 70" 4K UHD TV 70UR8000AUA. Sounds like it was the perfect replacement after your previous TV failed unexpectedly. The 70‑inch size, easy setup, and great picture quality make this model a solid choice, and it’s wonderful to hear you’re loving it enough to consider another in the future. If you ever need anything, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Jul 11, 2023

tman694

2 out of 5 stars review

Avoid this TV, Mediocre at best.

I bought the TV yesterday, just set it up. The Good: - Interface is responsive The Bad: -Viewing angles are horrible, washed out if not right in front of TV. -Worst remote I have ever used. It would be going back but my wife says it's good enough for her craft room, it's only for background noise when crafting. It's also for her game cube and nintendo, where she is right in front of it.

Review from lg.com

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reply from Social/LG

We apologize for the disappointment you've experienced with the reliability of your LG LG 50 Inch Class UR8000 series LED 4K UHD Smart webOS 23 w/ ThinQ AI TV. Your satisfaction is important to us, and we make sure to provide products that deliver excellent performance and reliability. We hate that your present experience has not met your expectations, but there is assistance available to you. We recommend reaching out to our LG Social Support team on Facebook or Twitter using the handle @LGUSSupport. We are eager to help! ~Rita

Sep 9, 2024

Hector Garrido jr

1 out of 5 stars review

Screen blowed out

[This review was collected as part of a promotion.] I bought this TV only 5 months ago and the screen went out now I have to wait because a new screen is on backorder really unfair I should have been giving a new tv instead of trying to fix my tv really upset Especially I bought this tv for the football season now I'm sucked with a broken tv

Review from lg.com

Helpful?

reply from LG Digital Care Team

Thanks for sharing your LG TV experience with us, Hector! Missing football season is a penalty we don't want you to face, and we appreciate your patience as the replacement part restocks and prepares to ship. We'd love to have the opportunity to look into the backorder further to see if there are any additional updates or insights to provide. Please get in touch with us on social media @LGUSSupport with your model number and contact info. Our team will look into this for you asap! *Joseph

May 29, 2023

Fastcarowner

2 out of 5 stars review

Slow Interface

I bought this tv yesterday and the picture and sound quality was impressive but it had a major downside, the user interface is horribly slow and doesn’t respond to your commands properly, Tubi app gets the whole tv to freeze up, super frustrating especially it’s a 2023 model but doesn’t feel like one.

Review from lg.com

Helpful?

reply from Social Media

Hi, Fastcarowner. Thanks for reaching out. Hopefully you were able to get your TV's interface fixed. But should you have any additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jolly

Jun 4, 2024

Sam Thesham

4 out of 5 stars review

Bedroom TV and PC monitor

This 50" LG 4K TV replaces another manufacturer's 4K set that stopped working after less than 3 years. So far I've been pleased with the performance and quality of video and audio reproduction. It took me a bit of time to acquaint myself with WebOS operating system and the Magic remote control but it wasn't that long before I had all the connections and settings figured out and tweaked. I hope this LG TV will give me many more years of quality service.

Review from lg.com

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Jun 15, 2024

DonPat72

4 out of 5 stars review

We Like

We bought this because are 50" UHD tv didn't have near as good a picture as this 55" LG did at Sams. We got home and set it up. Picture is Great when I turn it on the first. Then as I get it connected to Xfinity, I notice picture is not as good, it seems the broadcast picture is not as sharp. Prime TV very much better. I think I will have the cable guy come out and see if we are getting the best signal. It is not the TV.

Review from lg.com

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Jun 15, 2024

Cdlk

2 out of 5 stars review

Slow TV

[This review was collected as part of a promotion.] I bought this TV two months ago and I regret it ever since. It’s too much trouble to return! I have the fastest Internet services and still the TV works like a snail!! I just remember I bought a similar slow LG TV five years ago but now with the new tv I am surprised that the same technology never changes! The mouse on the remote is worse than a snail! The only good thing about LG is the vivid color and picture that other brands can not compete!

Review from lg.com

Helpful?

reply from LG

Hi, there. Thank you for sharing your feedback on your LG TV (65UR8000AUA) model. We understand how important it is to have a television that functions flawlessly. We aim to deliver outstanding products and services that fulfill our customers' requirements and anticipations. In the meantime, you may try this: ensure you are connected to your network. Using the remote control, click Settings, then General, and then Network. For more information, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711. If you need further assistance, please reach out to us on social media @LGUSSupport. ^Juvy

Feb 26, 2024

Willow1

5 out of 5 stars review

New 65 inch for the Bedroom.

I own a 55 inch a lg OLED eco gallery and I love it, but this tv was less than a third of the price. It is a very good, I am happy with the purchase and the price.If its going to bug you that it is a tiny bit slower in switching apps then you may not like it .

Review from lg.com

Helpful?

reply from LG Digital Care Team

Hello there, thank you for sharing your thoughts on the LG 65UR8000AUA TV. It’s great to hear it’s been a solid addition to your bedroom setup and that you’re happy with the picture quality and value. We appreciate the note about app switching speed — feedback like this helps us continue improving. If you ever need assistance, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich