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Customer reviews for LG 43" Class UR8000 AUB series LED 4K UHD webOS 22 Smart w/ThinQ AI TV - 43UR8000AUA for
LG 43" Class UR8000 AUB series LED 4K UHD webOS 22 Smart w/ThinQ AI TV - 43UR8000AUA
4.4 out of 5 stars
stars948 ratings909 reviews
  1. 5 stars66% (626)
  2. 4 stars21% (200)
  3. 3 stars7% (62)
  4. 2 stars3% (27)
  5. 1 star3% (33)
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Showing 831-840 of 909 reviews
Jul 25, 2024
LG 86 not happy
1 out of 5 stars review

not happy

I bought my tv a month ago and have been waiting to get it repaired. The picture definately is not high definition and the color is off. I would take it back but I spent a lot of money to hang it, also the size 86 inch isn't easy to move by yourself.

Review from lg.com
Helpful?4D5IRBPNXGFN13963407680
reply from LG

Hi, there. Thank you for sharing your feedback on your LG TV (86UR8000AUA) model. We understand how important it is to have a television that functions flawlessly. We aim to provide top-notch products that exceed our customer's needs. To address the picture quality concerns, check picture settings, update firmware, and verify the input source. For more information, visit https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545. If you need further assistance, you can reach out to us on social media @LGUSSupport. ^Juvy

Oct 14, 2023
not my thing
3 out of 5 stars review

Picture quality is good

[This review was collected as part of a promotion.] I find the menu very annoying, the way one has to move around to select Roku or the DVD player. And I object to the "necessity" to have all data of how and what one watches collected and moved on to who knows who, the should be an option only for someone who really want that!

Review from lg.com
Helpful?4D5IRBPNXGFN13963407680
reply from Customer Care

Thank you for your feedback on the LG TV (55UR8000AUA). We're glad to hear that you find the picture quality to be good. While your concerns regarding the menu navigation and data collection is surely understandable. We appreciate your feedback and understand the importance of providing options for users who may not want their data collected. We will take your concerns into consideration as we continue to improve our products and services. For the meantime, if you require assistance, you may send us a private message to @LGUSSupport on Facebook or Twitter. We'd be pleased to help anytime.

May 8, 2023
JC1212
3 out of 5 stars review

Nice picture

Not as smart as they say. I can not download my MLB-Major league Baseball app to watch games. For some reason can only get apps that they have an agreement with. That info came from a technician. Very frustrating that you can’t just go to an App Store and download what you want.

Review from lg.com
Helpful?4D5IRBPNXGFN13963407680
reply from LG Social Media

We read your feedback, and we’re sorry our product didn’t suit your overall needs. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to accommodate you. ^James.

Dec 16, 2023
Travlee
4 out of 5 stars review

Nice TV with an awkward hard to use remote

Bought this TV online on Black Friday 2023. All in all it’s been a very good TV. The picture quality is decent and the colors look nice and bright. The biggest downside is the “magic” remote which is awkward, touchy and a bit of a pain to use. If we had gone in the store and actually seen and tried out this remote, we would have probably chosen a different LG model without this “magic” remote or a different brand.

Review from lg.com
Helpful?4D5IRBPNXGFN13963407680
Jul 25, 2023
TLM75
5 out of 5 stars review

Point and click feature works like a mouse.

Bought this a few days ago to take acrylic painting tutorials on YouTube. Needed a sharp picture for close up pictures. Pictures are perfect and having a built in mouse on the remote makes it fast to move around the apps. No more sequential clicking to reach subject matter. Using this as a monitor and a TV is fantastic either way you look at it. Very happy so far.

Review from lg.com
Helpful?4D5IRBPNXGFN13963407680
Jun 23, 2024
treker94
4 out of 5 stars review

It's a TV and that's what it does.

Otherwise, possible issues you may experience are: 1. If auto-update is turned on, you are likely to experience delay from standby to actually able to view a channel due to an update. 2. Even without an update, it takes this model up to 15 seconds to fully power up for viewing a channel.

Review from lg.com
Helpful?4D5IRBPNXGFN13963407680
Apr 8, 2024
Jackinabox
5 out of 5 stars review

Get used to the controls First

I too was a little disappointed at first like others have stated....? BUT after becoming aware of all the adjustments that can be made to the colour balance and Brightness etc.... It exceeded my expectations by a long way! (TOP TIP) For a brighter clear picture first turn off eco screen power saver!

Review from lg.com/uk
Helpful?4D5IRBPNXGFN13963407680
Jun 28, 2024
blackdog20
3 out of 5 stars review

not configurable.

[This review was collected as part of a promotion.] picture and sound are just ok, I haven't found a way to make the picture brighter or the sound (voice) louder, everything is controlled by AI supposedly but it doesn't seem to work properly. and when I turn the TV off then back on, I wish it would go to the home screen instead of going to Sling all the time.

Review from lg.com
Helpful?4D5IRBPNXGFN13963407680
reply from LG

Hi there. Thank you for reaching us. I'm so sorry to hear that you're feeling frustrated with the picture and sound quality on your LG 65UR8000AUA TV. I can imagine how annoying it must be to not be able to adjust the brightness and volume to your liking, especially when it's supposed to be controlled by AI. First and foremost, I want to acknowledge that we're falling short of your expectations, and for that, I apologize. I understand that having control over the picture and sound settings is crucial for an enjoyable viewing experience. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Jun 26, 2024
WiseOwl
2 out of 5 stars review

Size is great, Tv isn't

[This review was collected as part of a promotion.] We bought this TV about a month ago and have had horrible experiences with it. Updates won't apply to system, Apps channels won't load. We are signed out of apps weekly. The system will boot back to the home page for no reason. It takes several minutes for a page to load only to be told there is no internet when we are using the internet. If we hadn't destroyed the box already it would be returned to the store.

Review from lg.com
Helpful?4D5IRBPNXGFN13963407680
reply from LG

Hi, there. Thank you for reaching out and sharing your feedback on your LG TV (65UR8000AUA) model. We understand how important it is to have a television that functions flawlessly. We strive to provide high-quality products and ensure a smooth and seamless viewing experience. First, ensure you are connected to your network to fix the connectivity network. Using the remote control, click Settings, then General, and then Network. Now check your wifi connection. For more details, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711. If you need further assistance, please reach out to us on social media @LGUSSupport. ^Juvy

Mar 5, 2024
Mikey 18
5 out of 5 stars review

Great picture with AI

[This review was collected as part of a promotion.] Bright sharp picture quality in the hands, AI production mode with color and light balancing qualities.

Review from lg.com
Helpful?4D5IRBPNXGFN13963407680