The unit was packed extremely well with wood inserts in the multiple layers of cardboard and custom fit foam inserts. The hardest part was getting the deck from the driveway into the house, but once that was done, installation was very straightforward. The 3D app for installation was helpful to use along with the written manual. The treadmill is very sturdy yet has that rebound cushion feature to the deck, which is noticeably easier on the joints than running on pavement. I tried the iFit free month's subscription. After about 5 workouts, I found the constant talking of the trainer along with having to listen to someone else's choice of music to be annoying, so I turned the volume down. If there are options to do trails with great scenery without any narration or music, I haven't found them. I will cancel the iFit subscription before the free month runs out as I prefer choosing my own music, and I can use my iPad for nice scenic trails that are offered on Youtube. We had a $700 Horizon treadmill that only lasted 3 years, so we decided to step up to this next level of treadmill and are happy, so far, with our choice of Proform.

It took me less than one hour to assemble my treadmill with easy-to-follow instructions. Machine is very comfortable to use and very manageable to move around. I can move my machine to any room I choose to.

[This review was collected as part of a promotion.] Great tread for the price. Semi easy to set up, definitely need two people. But gym quality equipment for sure.

Directions were easy to follow. All the parts where labeled clearly. You can even download an app that will take you through assembly step by step. Ifit built in screen is amazing. Such breathtaking views, knowledgeable trainers. Ifit will have you looking forward to working out daily. No just staring at your distance like other treadmills. Even if your not a fan of trainer led workouts you can do manual workout and blast some music from your phone through the speakers. Built in fan hits in just the right spot. Lots of running space. Very heavy treadmill to move around but it folds up easily and comes back down smoothly with the hydraulic system. After using this treadmill I don't want to use anything else. I was given this product for a reduced price in exchange for my honest and unbiased opinion.

I have a medium sized home but needed a top of the line treadmill that could fold up without sacrificing quality or features. I decided on my sun room so I could run while looking over my lake and being close to home. It took me a solid 2 hours to put this together but I only had myself to do it. The pieces logically go together and it was more about having to prop things up on sawhorses as I did not have a second set of hands. It does NOT fit through normal 30" doors so be aware of this when you are putting it together outside like I was! My favorite part is how safely it folds down to be used. The feature set is so solid. The android tablet feels totally embedded into the system like it was always there. It grades up and down without too much noise. It came with a free trial of iFit and it gives me the full "P" experience without the elitism. I feel the classes are safe for a not fit, not confident person like myself. They are easier to follow and upbeat and personal without being too pushy. I was given this product for a reduced price in exchange for an unbiased and honest opinion about my experiences with it.

Very big, heavy, great treadmill. It was so hard to put together. The screws were labeled wrong. Some missing. But after we finally got it together, it works awesome. I love the ifit. It's a quiet machine. The monitor console is tall for me, i am 5'0" ft tall. But I can deal with it. The packaging was torn all open on delivery, that arrived a week late. I would recommend on the item itself. But shipping was horrible.

Very difficult shipping and handling problems/home assembly info: Our first Proform 2000 was damaged in shipment so we ordered another...Walmart made good on the discounted price. The second was received with a cut in the large box it came in and plastic pieces of the front hood/cover had dropped into the motor and now we have to have a new motor and cover/hood to be installed onsite. Like most home equipment, "you" are the final manufacturer. The parts were provided very neatly separated and packed and it was not that difficult to follow the instructions. Most parts went together with no problems, however, the screw holes on the top rails were not finished well so it took extra/scary effort to apply parts there...thought I would strip them... the manufacturer should be more careful ensuring that. Hooking up to wi-fi, starting up the system, registering online...all went well. There is a bit of a start up time after turning it on and before usage but, hey, "first world problems", right? My wife has not actually used it yet, however, our first basic trials seemed OK so, after the new motor and hood/cover are put on, we expect this to be a good experience. Controls are fairly easy to use and the noise is OK. There would have been a fourth or fifth star if it weren't for the challenging shipping and maintenance problems upfront. We've had a Proform treadmill before getting daily usage for about seven years and had NO problems...that's why we went with this brand again.

Delivered with busted switch and parts that had fallen off. More parts may be missing but I wouldn't even know what to look for. Not at all impressed with Ifit. Treadmill is very dull without ifit, you just have a bright white screen that you're forced to stare at. Belt slips often. Safety falls off accidently all the time. Constantly busting my arms and knuckles on the handrails. Tread belt is pretty high off the ground. Only has 3 percent decline which pretty much does nothing. Would have chise a cheaper model had i known. That and the belt seriously slips making it possibly dangerous on a decline Paid too much for this treadmill .

Avoid Like The Plague! Started not booting and getting stuck in boot up loop after only 5 -1/2 Months! Not easy to use in manual mode (non iFit) even when it is working. My advice... get a good basic mid level treadmill like the Sole F63 which I almost bought and avoid Icon Fitness products which given my experience appear highly unreliable.

The box that it came in was all torn up, once you cut off strapping the box fell apart and there was a whole in the unit. On a good note...the return was easy.