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Customer reviews for SAMSUNG 86" Class TU9010 Series UHD 4K Smart TV for
SAMSUNG 86" Class TU9010 Series UHD 4K Smart TV
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4.5 out of 5 stars
stars
390 ratings306 reviews
  1. 5 stars80% (312)
  2. 4 stars9% (34)
  3. 3 stars3% (10)
  4. 2 stars1% (4)
  5. 1 star8% (30)

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Showing 301-306 of 306 reviews
Jun 28, 2021
Lovelove
3 out of 5 stars review

I like this

[This review was collected as part of a promotion.] Streaming n watching netflix n different apps is what I use it for

Review from Samsung US
Helpful?392ZB2COB54W13960906526
reply from Samsung Brand Ambassador

Hi Lovelove, I'm very glad to see that you are happy with the 86" TU9010 Crystal UHD TV and are using the TV for your favorite streaming apps. However, you have given this model a 3-star rating. If there is anything we can do to assist you or provide solutions to improve your experience, please contact Samsung Support. 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. Or text "SUPPORT" to 800-726-7864. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Aug 27, 2022
Bishop
1 out of 5 stars review

Make sure they have all contents!

I had my 86” Samsung delivered today for a party tomorrow and the power cord, the remote and the manual was missing!

Helpful?392ZB2COB54W13960906526
Jun 22, 2021
Biby
5 out of 5 stars review

Love the quality

[This review was collected as part of a promotion.] Gaming & watching movies & watching YouTube videos

Review from Samsung US
Helpful?392ZB2COB54W13960906526
Sep 21, 2021
Shadow1007
5 out of 5 stars review

Real good image so nit

[This review was collected as part of a promotion.] For everthing, movies, stream, gamming, great divice and excellent sound

Review from Samsung US
Helpful?392ZB2COB54W13960906526
Jul 24, 2021
Eazy253
5 out of 5 stars review

The graphics are amazing

[This review was collected as part of a promotion.] The graphics look so amazing it's crazy how good it looks

Review from Samsung US
Helpful?392ZB2COB54W13960906526
Nov 20, 2021
Wilson
1 out of 5 stars review

Not easy to set up

a very difficult tv to set up. still unable to watch anything so i can't comment on the features

Review from Samsung US
Helpful?392ZB2COB54W13960906526
reply from Samsung Brand Ambassador

Hi Wilson, Thank you for choosing Samsung’s TU9010 TV and for your review. We appreciate your feedback regarding the setup of your TV. To assist you in learning the various features, functions, and settings of your TV and remote, you can download the TU9010 TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can search for the TU9010 to download the guides you would like. The e-Manual is also embedded into the TV itself under Settings > Support > Open e-Manual. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions