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Customer reviews for SAMSUNG 86" Class TU9010 Series UHD 4K Smart TV for
SAMSUNG 86" Class TU9010 Series UHD 4K Smart TV
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4.5 out of 5 stars
stars
390 ratings306 reviews
  1. 5 stars80% (312)
  2. 4 stars9% (34)
  3. 3 stars3% (10)
  4. 2 stars1% (4)
  5. 1 star8% (30)

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Showing 281-290 of 306 reviews
Jun 29, 2021
Johnnyp
4 out of 5 stars review

nice picture

[This review was collected as part of a promotion.] Volume is not consistent, high when using smart function and then low when using xfinity app.

Review from Samsung US
Helpful?392ZB2COB54W13960906526
Jun 23, 2021
1234
5 out of 5 stars review

1/150

[This review was collected as part of a promotion.] I would use it for movies,the most.we would use it for games as well.

Review from Samsung US
Helpful?392ZB2COB54W13960906526
Jun 24, 2021
Shonna
5 out of 5 stars review

Big tv

[This review was collected as part of a promotion.] Watching movies about anything love my TV best thing I bought

Review from Samsung US
Helpful?392ZB2COB54W13960906526
Jun 29, 2021
loveofthefamily
5 out of 5 stars review

I love towatchthe colors

[This review was collected as part of a promotion.] Movies games working from home and the soundtrack put outi

Review from Samsung US
Helpful?392ZB2COB54W13960906526
Jul 8, 2021
Jilebi
5 out of 5 stars review

The clarity is awesome

[This review was collected as part of a promotion.] I ude mostly for hd content like movies and aldo for viewing the hd photos.

Review from Samsung US
Helpful?392ZB2COB54W13960906526
Dec 21, 2021
A Martinez
5 out of 5 stars review

HUGE TV!!!

its a must buy tv for tge price range. you wont regret it. picture, sound, and quality is outstanding.

Review from Samsung US
Helpful?392ZB2COB54W13960906526
Sep 21, 2021
Lucrecia27
5 out of 5 stars review

This product has a great feature.

[This review was collected as part of a promotion.] I see the tv to watch movies, novelas, cartoons, my grandsons use it for playing games.

Review from Samsung US
Helpful?392ZB2COB54W13960906526
Jun 28, 2021
Pine8524
4 out of 5 stars review

Great picture

[This review was collected as part of a promotion.] I love it. It's perfect for my sports and gaming.

Review from Samsung US
Helpful?392ZB2COB54W13960906526
Jun 25, 2021
LovelessSoup58
3 out of 5 stars review

This product has great features.

[This review was collected as part of a promotion.] I use YouTube, and Instagram for Streaming. I use Galaxy Store, and Play Store for Gaming. I use YouTube for Movies. I use Google for Sports. Finally, I use Quizlet for School.

Review from Samsung US
Helpful?392ZB2COB54W13960906526
reply from Samsung Brand Ambassador

Hi LovelessSoup58, I'm glad to see that you are happy with the 86" TU9010 Crystal UHD TV and are using it to enjoy a variety of streaming services. However, you have given this model a 3-star rating. If there is anything we can do to assist you or provide solutions to improve your experience, please contact Samsung Support. 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. Or text "SUPPORT" to 800-726-7864. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Oct 3, 2021
Chris
1 out of 5 stars review

Good

[This review was collected as part of a promotion.] It's all good looks nice don't watch to much television but would watch TV on it if I had time kids and parents enjoy it I think

Review from Samsung US
Helpful?392ZB2COB54W13960906526
reply from Samsung Brand Ambassador

Hi Chris, I'm very glad to see that you are happy with this product. However, you have given this model a 1-star rating, which is the worst rating possible. If there is anything we can do to assist you or provide solutions to improve your experience, please contact Samsung Support. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions