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Customer reviews for SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA for
SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA
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4.6 out of 5 stars
stars1,820 ratings1,412 reviews
  1. 5 stars74% (1,339)
  2. 4 stars17% (309)
  3. 3 stars4% (76)
  4. 2 stars2% (29)
  5. 1 star4% (67)
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Showing 951-960 of 1,412 reviews
Nov 4, 2024
TrendSetter
4 out of 5 stars review

Overall description

(This review was collected as part of a promotion.) General streaming at home, watching youtube, iptv and playing games. Overall quality is good. Prices are little bit at higher side..

Review from Samsung Canada
Helpful?6RZZK6GIRBUS13960862018
Jul 14, 2023
Connie
3 out of 5 stars review

Not an intuitive remote

I bought this a month ago because I wanted the same type of remote that I got with a 43" Samsung TV tht I purchased earlier this year. However, it has a different remote, and I do not like it

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
reply from Samsung Brand Ambassador

Hi Connie, We appreciate your feedback on the CU7000 TV remote; please know it will be shared with our internal teams. If you prefer, you can use your Android or Apple device to control your TV via the SmartThings app. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Aug 26, 2023
Jimbo
3 out of 5 stars review

Great Picture

The TV itself is great. Picture and colors are very good. The remote is the problem. Would prefer a remote that has numbers & letters (like our other Samsung tvs) on it to easily enter user & password information.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
reply from Samsung Brand Ambassador

Hi Jimbo, Thank you for your feedback on the CU7000 TV remote; please know your review will be shared with our internal design teams. If you do not prefer to use the provided Samsung remote, the TV is compatible with other universal remotes, or there are Samsung remotes available for purchase that have letters and numbers, as you mentioned. You can also use your Android or Apple device as a remote via the Smartthings App. If you ever have questions or need any help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. Thanks for being a part of the Samsung family! ~ Samsung Advisor

Oct 17, 2023
Pejack75
5 out of 5 stars review

The features are great.

[This review was collected as part of a promotion.] I use it for gaming and streaming videos, movies, and pictures. There can be an ability to add new streaming apps to make the viewing experience more appealing to customers. Thank you listening.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Sep 27, 2023
Jordan charney
5 out of 5 stars review

Awesome quality

This tv is the best tv i ever had . All the smart features are easily accessible and work great . The quality of the picture is amazing i love watching sports snd movies !

Review from Samsung Canada
Helpful?6RZZK6GIRBUS13960862018
Dec 21, 2023
Davk
4 out of 5 stars review

Great but concerned

This is the second one, had to warrant the first doe to temporary loss of volume. You had to unplug the Htmi cable and it would come back. I've had thh hu is one and it has only done it once.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Sep 23, 2023
Mharvey
5 out of 5 stars review

Phenomenal Quality

[This review was collected as part of a promotion.] This TV has phenomenal color, clarity and sound. I highly recommend this beautiful piece of technology. The frame of the TV is nominal and simplistic allowing for a more immersive experience.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Sep 27, 2023
SamsungMantra
5 out of 5 stars review

Splendid visuals!

We bought our Samsung 55 inches TV in July this years and are in love with the visuals of the TV! It gives you a complete theatre experience and has various modes to watch movies or videos as well! The inbuilt OTT platforms are great as well!

Review from Samsung Canada
Helpful?6RZZK6GIRBUS13960862018
May 31, 2024
Darryl Lane
5 out of 5 stars review

Great product with great features

I won this product at a golf tournament. Wasn't really expecting much from a free prize. To my surprise the product was great… so great I am buying two more to install at my business

Review from Samsung Canada
Helpful?6RZZK6GIRBUS13960862018
Jul 17, 2023
Frustrated
2 out of 5 stars review

Frustrated

Frustrated. TV is not simple to operate if you don't have a box and don't want the apps on your phone. For adults who did not grow up with phone apps. It would be nice if someone would actually explain how it works instead of an online chat.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
reply from Samsung Brand Ambassador

Hi there, Thank you for reaching out and letting us know that you are having trouble learning the operations of your new TV. Please know we are here to help, and you can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. We look forward to assisting you! ~Samsung Advisor