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Customer reviews for SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA for
SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA
4.6 out of 5 stars
stars
1,823 ratings1,415 reviews
  1. 5 stars74% (1,340)
  2. 4 stars17% (310)
  3. 3 stars4% (77)
  4. 2 stars2% (29)
  5. 1 star4% (67)

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Showing 681-690 of 1,415 reviews
Mar 15, 2024
Reviewer name: Ron
3 out of 5 stars
3 out of 5 stars review

Freezes up

Apps and screen freezes up to where you have to hold down the power button and restart TV very often. Also kicks you out of what you were watching. I've always owned Samsung TVs but this one is the worst. Only 3 months old but been doing it for over 2 months. Samsung support says it's definitely a bad tv and it's obviously somewhat common. Sam's club on the other hand said bring it back and swap it for another one which is good other than having to sign back in on all my apps.

Helpful?6RZZK6GIRBUS13960862018
reply from Samsung

Hi Ron,I’m sorry to hear about the issues you’re experiencing with your TV freezing. We appreciate your feedback regarding Samsung Tech Support and Sam's Club. To ensure performance is fully optimized, please make sure your TV is running the latest firmware. To do so, go to Settings> Support> Software Update. You can easily update from there if necessary. Next, I recommend utilizing the self-diagnostic tool, which checks memory, frees unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care.If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.~ Samsung Advisor

Oct 17, 2023
Reviewer name: Outsider
4 out of 5 stars
4 out of 5 stars review

Samsung household

[This review was collected as part of a promotion.] All of the televisions I own (4) are Samsung. This one in particular is the epitome of ease of use and performance. Cost effective and performance piece, this fits the budget and expectation. There are more expensive models and I may ascend to obtain one in the future, but for now, this is the center of my living room and I could not be happier with its production.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Oct 15, 2023
Reviewer name: Dana
5 out of 5 stars
5 out of 5 stars review

Remote Control is EASY to use

I've had this TV for 3 weeks and I really like it. The remote control is (FINALLY) easy to use and not overloaded with mystery buttons. Smart Apps are easy to navigate. Picture comes on extremely fast when I turn on the TV. I'm happy with this purchase.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Mar 27, 2024
Reviewer name: 2Good4TV
5 out of 5 stars
5 out of 5 stars review

Fantastic Picture

[This review was collected as part of a promotion.] When deciding to purchase this television, I did some research (mainly on just Samsung products based on size) and thought the CU7000 model was an exceptional value especially considering the size of the television (beyond 80”). Samsung did not let me down, everything about this unit was beyond my expectation image, sound, quality, etc. More so when utilizing it for Xbox gaming. So much so, that friends that have visited my home comment about it and the value at which I purchased it. I have owned nothing but Samsung televisions for the last five years and will continue to do so until they give me a reason not to.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Oct 13, 2023
Reviewer name: LiMiTz
4 out of 5 stars
4 out of 5 stars review

AWESOME TV

[This review was collected as part of a promotion.] Samsung TVs have amazing features!!! Best color rendering!!! Best picture quality!!! Great sound quality!!! The CU7000D is an AWESOME TV with overall GREAT QUALITY set at an AFFORDABLE PRICE. This TV will exceed expectations.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
May 18, 2023
Reviewer name: AwesomeSauce
5 out of 5 stars
5 out of 5 stars review

Excellent unit

[This review was collected as part of a promotion.] This TV has is excellent quality with a great, crisp, picture. It's like you're in the scene with the characters. It was easy to install and setup. Settings are easily accessible. I like to cast my phone or tablet to the t.v. and watch family videos or display photos.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Jul 6, 2023
Reviewer name: Krazypaz1
5 out of 5 stars
5 out of 5 stars review

THE BEST TV I HAVE OWNED

[This review was collected as part of a promotion.] I use this TV for streaming movies and live events. Being that is a smart TV I'm able to have all my streaming carriers in one place with no buffering, cutting out, or unnecessary cut outs, like any other device that I have had in the past. Also the colors are rich and the clearness of the picture is very good.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
May 31, 2023
Reviewer name: MySamsungTV
5 out of 5 stars
5 out of 5 stars review

Fantastic UHD Smart T.V

[This review was collected as part of a promotion.] Absolutely the best television experience you can have. This is a smart T.V with multiple apps you can download and enjoy. Built in WiFi receiver. Multiple HDMI ports. Handles Gaming fantastically. Slim design, with easy to set up stand. Samsung brand, so you know its quality. Easy to use remote control with Netflix and other media dedicated buttons. Highly recommend. Love it.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Sep 19, 2023
Reviewer name: Jspencer88
5 out of 5 stars
5 out of 5 stars review

Love this tv

[This review was collected as part of a promotion.] This tv has exceeded my expectations at the low price point. Also with game pass built in I don't need a Xbox. This is awesome. The gaming picture on this tv is 100% worth it a bit bright but you can adjust it .

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Jul 5, 2024
Reviewer name: Kjens75
5 out of 5 stars
5 out of 5 stars review

Samsung 65" TU7000

[This review was collected as part of a promotion.] This is the first Samsung TV I have ever owned, and it definitely won't be the last. I was shocked at how bright and clear the picture is. Samsung makes it easy to connect Wi-Fi within seconds. The remote can control everything that is connected to the TV. Another great feature is Samsung plus TV which is completely free and has over 200 channels.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018