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Customer reviews for SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA for
SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA
4.6 out of 5 stars
stars
1,820 ratings1,412 reviews
  1. 5 stars74% (1,339)
  2. 4 stars17% (309)
  3. 3 stars4% (76)
  4. 2 stars2% (29)
  5. 1 star4% (67)

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Showing 511-520 of 1,412 reviews
Feb 4, 2024
Cyrus I.
5 out of 5 stars review

AMAZING VALUE FOR PRICE, GREAT EVERYTHING!

I bought a 65" Crystal UHD 4K Smart TV CU7000(UN65CU7000FXZC) about a month ago. If I wanted to buy something at this quality and specs, I would end up paying well above CAD 1000, while I paid some 65% of closest competitors prices like LG, Sony. Tons of options, and FREE TV is loaded on Tizen, and you won't be able to find anything close to this everywhere. Picture Quality is just superb, setup. I think 65" is the minimum size you need to appreciate the picture quality and immense details, which you would lose if buying 50-55. Gaming is OKAY; honestly, a bit above OKAY, but not superior. Although, big screen compensates for this. I love this TV very much. SO SATISFIED.

Review from Samsung Canada
Helpful?6RZZK6GIRBUS13960862018
Jun 1, 2023
Kaisers
4 out of 5 stars review

Amazing picture and outstanding graphics

[This review was collected as part of a promotion.] I've been an avid Samsung monitor/TV person for 20 years, and this series of TV's is by far the best! As a family of gamers and movie watchers, we love the picture quality, and smart TV features for our streaming services. The only negative side to the TV, is the large Source menu screen, and the constant "press down arrow for blah" that shows up EVERY TIME we turn it on, like we don't know how the TV functions after having it over 1 year. 10/10 do buy.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Mar 15, 2024
Ron
3 out of 5 stars review

Freezes up

Apps and screen freezes up to where you have to hold down the power button and restart TV very often. Also kicks you out of what you were watching. I've always owned Samsung TVs but this one is the worst. Only 3 months old but been doing it for over 2 months. Samsung support says it's definitely a bad tv and it's obviously somewhat common. Sam's club on the other hand said bring it back and swap it for another one which is good other than having to sign back in on all my apps.

Helpful?6RZZK6GIRBUS13960862018
reply from Samsung

Hi Ron,I’m sorry to hear about the issues you’re experiencing with your TV freezing. We appreciate your feedback regarding Samsung Tech Support and Sam's Club. To ensure performance is fully optimized, please make sure your TV is running the latest firmware. To do so, go to Settings> Support> Software Update. You can easily update from there if necessary. Next, I recommend utilizing the self-diagnostic tool, which checks memory, frees unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care.If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.~ Samsung Advisor

Jul 5, 2023
jjj2travel
5 out of 5 stars review

Easy to use

[This review was collected as part of a promotion.] I am very pleased with my Samsung 55” Crystal UHD. It is very simple for me to use as a 71 year old. The picture is always clear, color is always great and I have figured out how to use many of the functions of this tv. I use it for watching my soap operas on demand, movies that are available on Samsung and other outlets, baseball games and just watching tv in general. I have a Samsung tv in my house in CA and my condo in HI. It was a very easy choice to make when I was replacing it.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
May 31, 2023
MySamsungTV
5 out of 5 stars review

Fantastic UHD Smart T.V

[This review was collected as part of a promotion.] Absolutely the best television experience you can have. This is a smart T.V with multiple apps you can download and enjoy. Built in WiFi receiver. Multiple HDMI ports. Handles Gaming fantastically. Slim design, with easy to set up stand. Samsung brand, so you know its quality. Easy to use remote control with Netflix and other media dedicated buttons. Highly recommend. Love it.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Feb 23, 2024
Coev
4 out of 5 stars review

Remote difficult to use.

It was not intuitive to push the volume and channel buttons for changing from the side rather than the top. The rep kept using the word toggle instead of push which did not make sense on a remote. Vocabulary is still an issue between generations and different first languages. Please add the word PUSH to instructions.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
reply from Samsung Advisor

Hi Coev, We appreciate your review of the CU7000 TV Remote. Please know your feedback is important to us and will be shared with our internal teams. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Jun 1, 2023
Scrooge341
5 out of 5 stars review

This Tv is one of the better Tv's Ive bought

[This review was collected as part of a promotion.] As a customer, I am absolutely thrilled with the Samsung CU700D Crystal UHD Smart TV (2023). This TV offers an incredible viewing experience that is worth every penny. First and foremost, the picture quality is outstanding. The Crystal UHD display delivers vivid colors, sharp details, and excellent contrast. Whether I'm watching movies, sports, or my favorite TV shows, the visuals are truly immersive and lifelike. The HDR technology enhances the overall picture quality, providing a dynamic range that adds depth to every scene. The audio performance is equally impressive. The built-in speakers produce clear and powerful sound, creating a cinematic experience right in my living room. The sound quality is rich, with distinct dialogues and immersive surround effects. I no longer need to invest in external speakers or sound systems to enjoy a truly immersive audio experience. The smart features of this TV are another highlight. The smart interface is user-friendly, allowing me to navigate through various apps and streaming services effortlessly. With a wide selection of apps and platforms, I can access my favorite content with just a few clicks. The voice control feature is a game-changer, as I can control the TV using simple voice commands, making it even more convenient. The design of the CU700D is sleek and modern, adding an aesthetic touch to my living space. The slim bezels and slim profile make the TV visually appealing, whether it's mounted on the wall or placed on a st

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
May 8, 2023
Crazy1611
5 out of 5 stars review

This TV has a great picture

[This review was collected as part of a promotion.] I use my TV for steaming movies. TV shows and YouTube. It also comes preloaded with free Samsung channels. Light and easy to move around the house or mount on a wall. Would definitely recommend investing in this unit.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
reply from Samsung Brand Ambassador

Hi Crazy1611, Thank you for your purchase and for sharing your experience with the CU7000D TV. It's great to hear that you are enjoying the 4K picture quality while watching your favorite shows. Please know we are here if you should ever need help or have any questions. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 18, 2023
Ejazthecustomer
5 out of 5 stars review

It is worth the price

[This review was collected as part of a promotion.] Very smart “smart tv” Has all the advaced features I was expecting What else can I ask for. Last Samsung TV lasted for over 10 yeaars. Fast access buttons on remote are handy. Very nice crystal clear picture Sound is amazing Will recommend others

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Aug 3, 2023
Justme
4 out of 5 stars review

Amazing picture and sound

[This review was collected as part of a promotion.] Mostly we use it for streaming the picture is perfect the sound quality is great. The menus are faster than previous models. The one downside I have is when connecting my samsung phone for dex there is a lag in bluetooth controlls when connected wirelessly.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018