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Customer reviews for SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA for
SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA
4.6 out of 5 stars
stars
1,820 ratings1,412 reviews
  1. 5 stars74% (1,339)
  2. 4 stars17% (309)
  3. 3 stars4% (76)
  4. 2 stars2% (29)
  5. 1 star4% (67)

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Showing 411-420 of 1,412 reviews
May 31, 2023
TookAchance
5 out of 5 stars review

Samsung TV has been absolutely great

[This review was collected as part of a promotion.] The Samsung TV has been great. I was initially a little concerned about some reviews of poor remote and navigation through the menus. But I think that may be a personal issue as I found the remote and TV menu navigation to work well. Quality is very good for the price and I highly recommend getting this TV

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
May 8, 2023
Crazy1611
5 out of 5 stars review

This TV has a great picture

[This review was collected as part of a promotion.] I use my TV for steaming movies. TV shows and YouTube. It also comes preloaded with free Samsung channels. Light and easy to move around the house or mount on a wall. Would definitely recommend investing in this unit.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
reply from Samsung Brand Ambassador

Hi Crazy1611, Thank you for your purchase and for sharing your experience with the CU7000D TV. It's great to hear that you are enjoying the 4K picture quality while watching your favorite shows. Please know we are here if you should ever need help or have any questions. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jul 22, 2024
JMarie24
5 out of 5 stars review

Great Image and Quality, less the price

[This review was collected as part of a promotion.] This TV had a great image/quality, a fast user interface that doesn't require an add-on device like a firestick or Roku. Has all the needed apps. Model states a lot, it had a crystal clear display that makes scenery look real.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Sep 13, 2023
MacJones
5 out of 5 stars review

Samsung 85 in 7000D series

[This review was collected as part of a promotion.] I actually use this TV for gaming on my PS5 and the graphics are awesome and up to date for a 4k TV compatibility wise with PS5 the sound quality is also very accurate and acceptable for all my gaming needs and experiences

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Jun 1, 2023
Kaisers
4 out of 5 stars review

Amazing picture and outstanding graphics

[This review was collected as part of a promotion.] I've been an avid Samsung monitor/TV person for 20 years, and this series of TV's is by far the best! As a family of gamers and movie watchers, we love the picture quality, and smart TV features for our streaming services. The only negative side to the TV, is the large Source menu screen, and the constant "press down arrow for blah" that shows up EVERY TIME we turn it on, like we don't know how the TV functions after having it over 1 year. 10/10 do buy.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Oct 2, 2023
Chevygiirl09
4 out of 5 stars review

Great overall

[This review was collected as part of a promotion.] Only downside is in order to use antenna I have to unplug for 1 minute, plug back in, and search channels again every time I want to use antenna. But other than that I love it. Very clear picture. Also don't like how you have to have game systems under the source.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Sep 24, 2023
Rossy
5 out of 5 stars review

Worth every penny

I love movies and wanted a quality TV and since I have multiple Samsung product, I read the reviews and took the plunge. I bout the 75 inch and couldn't be more happy, I especially like the "film maker " mode as I can see how hard the director and DP worked to light their movies ( watch Blade Runner 2049 on it and tell me your not amazed at the quality) Great product, wish I could have afforded the 85" 😁😁

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
May 29, 2023
Anonymous
5 out of 5 stars review

Best tv ever

[This review was collected as part of a promotion.] When it's family time we love to watch movies and games on our Samsung TV When it's party time no one wants to go home cause of the TV If you don't have one you missing out It's no game and family day without out a samsung tv

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Nov 27, 2023
BrianC
1 out of 5 stars review

Alexa IN-compatabiity

Samsung is intentionally trying to fool the consumers by making claims their TV's are Alexa compatible. In order to be "Alexa compatible" most consumers expect this to mean that we can talk to out Echo Dot's and control the TV. That is not the case. Samsung uses a term called "HANDS FREE Alexa" but that functionality is reserved for only their top-of-the-line models. That means most of their TVs are not HANDS FREE. Pushing a button on their remote to initiate an Alexa command, in my opinion. makes their TV's incompatible with Alexa. In the best-case scenario, this would make their TVs "Partially compatible". Alexa is so popular because it is HANDS FREE. Don't make the mistake of buying their TVs and think you can use your existing devices to control their TVs. They failed my expectations by marketing their TVs in this manner. Shame on you, Samsung, shame on you. Back to the Big Box store to get my money back!

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
reply from Samsung Advisor

Hi BrianC, Thank you for your feedback on the CU7000 TV. Please know your review is important to us and will be shared with our internal teams. We apologize for any confusion regarding voice assistant capability. The CU7000 TV does not have a built-in voice assistant. It is however able to be connected to external voice assistants such as the Echo Dot. When using Alexa on your CU7000 TV, please know your TV needs to be connected to the Internet to receive voice commands. When it's powered off, the internet disconnects, and your TV will not be able to receive commands. To turn on your TV with Alexa, you’ll need a standalone Alexa device (such as an Echo Show). From there, you’ll need to ensure: 1. Your TV and Alexa devices are added to both the SmartThings and Alexa apps. 2. Your Alexa device is connected to the Internet. 3. The SmartThings Skill is enabled within the Alexa app. If you need further help setting up the voice assistant feature, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Oct 18, 2023
JohnQPublic
5 out of 5 stars review

Better than I expected

[This review was collected as part of a promotion.] The entire purchase experience was above par. The set up instructions were clear and simple . The image is superior to other brands that I've seen . The selection of TV channels is broad . you'll find something that piques your viewing interests. You can't go wrong buying this Samsung TV !

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018