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Customer reviews for SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA for
SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA
4.6 out of 5 stars
stars
1,820 ratings1,412 reviews
  1. 5 stars74% (1,339)
  2. 4 stars17% (309)
  3. 3 stars4% (76)
  4. 2 stars2% (29)
  5. 1 star4% (67)

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Showing 11-20 of 1,412 reviews
Apr 28, 2024
Mayra
2 out of 5 stars review

Verified Purchase

THIS TV WAS LEFT OUTSIDE MY DOOR!!

The stars are only for the TV. It is a Samsung and it's working great. However I will NEVER recommend anyone buying any similar purchase from Sam's. You failed to deliver twice and the third time you left this TV, in it's own box OUTSIDE MY DOOR when there was nobody home!! OUTRAGEOUS!

Helpful?6RZZK6GIRBUS13960862018
Apr 27, 2024
Harold
2 out of 5 stars review

Verified Purchase

FRAGILE

FRAGILE!!!!! The picture quality is great. But, if you put your hands on it to move it or adjust it, you'll likely crack the screen or mess the picture up. I had one, it(the screen) cracked moving from one room to another. I ordered another one from Sam's. The picture had a 3" thick black line running through it from top to bottom. Sent it back, got another. Unboxed it and the power light came on, but the screen stayed black, no picture

Helpful?6RZZK6GIRBUS13960862018
Dec 25, 2023
FOLEYO
4 out of 5 stars review

Verified Purchase

5 review sites said this the best 65" TV value

Decent picture. Of the 65" units in store's display, this one had best side angle viewing, e.g., the color didn't wash out as badly when viewed from right or left of center. Took a while to get the DirecTV remote to accept one of the numerous Samsung codes supplied. Wish legs were 1" or 2" taller for sound bar to fit under TV. Also wish the legs were a bit sturdier and a had a little wider footprint as the supplied legs makes the TV seem too easy to tumble if accidently bumped.

Helpful?6RZZK6GIRBUS13960862018
reply from Samsung

Hi FOLEYO, We appreciate your feedback on the CU7000 TV; please know we are here to help. Please be sure that your TV's legs are on correctly; "R" on the right. & "L" on the left. The legs will slant outwards towards the edges of the TV. When the legs are inserted into the correct holes in the proper direction, you will hear a "click" when they are inserted in all the way. If you have concerns regarding your setup, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:1) LiveChat2) Manuals, Software, & Warranty Info~ Samsung Advisor

Jan 29, 2024
Sylas
3 out of 5 stars review

Verified Purchase

A few small dissapointments

Built-in sound equalizer displays as "unavailable" also...remote is unable to "page up or down" with bell satellite. Had to get a bigger stand as there is no center post, only 2 plastic forks at each end that are not adjustable. Otherwise...good value

Review from Samsung Canada
Helpful?6RZZK6GIRBUS13960862018
reply from Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.

Mar 13, 2024
Dawne
5 out of 5 stars review

Verified Purchase

Great tv times two purchases!

Picked one of these tv's up for my Dad (his first smart tv) & we were so impressed with his, that we went back and got one for ourselves! Especially since it was on sale for such a great price! The picture is unlike any tv we've ever had! We love it!

Helpful?6RZZK6GIRBUS13960862018
Feb 5, 2024
DonnaP
5 out of 5 stars review

Verified Purchase

50" Crystal HD 4K Smart TV

I've always had Samsung tvs, as well as kitchen appliances, and have always been very pleased. This TV was a bigger, smarter upgrade from my last one, which I'd had for 10 years and sold to a friend who is also very happy with it. The new TV was a great Boxing Day price so it was a wi -win.

Review from Samsung Canada
Helpful?6RZZK6GIRBUS13960862018
Dec 19, 2023
Allen Ng
4 out of 5 stars review

Verified Purchase

A decent inexpensive TV

Easy to set up. The factory set colour is good enough. Doesn't need further adjustment. The only 'complaint ' is not easy to make it 'stand up' by oneslf since it is big and heavy and in the mean time have to be careful not to touch the screen. It would be nice if it has handles. Just my two pennies :)

Review from Samsung Canada
Helpful?6RZZK6GIRBUS13960862018
Jan 4, 2024
Joli J
5 out of 5 stars review

Verified Purchase

Loving this Samsung TV

Samsung 65" CU7000-Series TV is a stunning addition to any entertainment setup. The crystal-clear 4K display delivers vibrant colors and sharp details, making movie nights and gaming sessions an immersive experience. With HDR technology, the contrast and brightness truly enhance the visual quality, bringing scenes to life. The smart features are intuitive and user-friendly, providing easy access to a variety of streaming services and apps. The TV's sleek design and thin bezels add a modern touch to any room, while the ample screen size makes it perfect for enjoying sports or cinematic adventures with friends and family. Additionally, the sound quality is impressive, providing clear and immersive audio, though some users might prefer a soundbar for a more theater-like experience. Overall, the Samsung CU7000-Series TV offers excellent value for its size, picture quality, and smart capabilities, making it a top choice for those seeking an immersive viewing experience at home.

Helpful?6RZZK6GIRBUS13960862018
Jan 18, 2024
Jude
5 out of 5 stars review

Verified Purchase

Samsung TV Does Not Dissappoint.

Samsung is the go-to brand for TVs in my home. We have have several, and they all work impeccably. The oldest has been going strong for 13 years. The most recent purchase, the subject of this review, is working well as we expected it would. Great picture. Good sound compared to other brands we've owned. Highly recommended.

Helpful?6RZZK6GIRBUS13960862018
Dec 29, 2023
david
4 out of 5 stars review

Verified Purchase

Great TV, great price, fair audio sound.

Great TV, excellent resolution but the sound could use improvement. In some movies the audio is muffled, not crisp (which we never had an audio problem with our 2017 Samsung 65"). Also, the sound equalizer (EQ) is greyed out in this unit due to the fact it's a lower end SAM 65". Hence, we are unable to boost up the treble which would help solve the problem. Which in turn forces us into buying a sound bar which enhances the sound considerably.

Helpful?6RZZK6GIRBUS13960862018