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Customer reviews for SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA for
SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA
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4.6 out of 5 stars
stars1,820 ratings1,412 reviews
  1. 5 stars74% (1,339)
  2. 4 stars17% (309)
  3. 3 stars4% (76)
  4. 2 stars2% (29)
  5. 1 star4% (67)
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Showing 1,181-1,190 of 1,412 reviews
Dec 22, 2023
Trice
5 out of 5 stars review

Great features!

We are very pleased with this television. The picture is very sharp and clear. In addition, the price was very good.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Mar 29, 2024
Totaltv
4 out of 5 stars review

Samsung 58"

[This review was collected as part of a promotion.] Nice tv but absolutely HATE the remote, what are they thinking 🤔

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Jan 11, 2024
Rabbit
4 out of 5 stars review

Great TV - Terrible remote

I purchased my TV about 3 weeks ago. I am very pleased with the television put dislike the remote. It is definitely not user friendly. Poor design.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Sep 27, 2023
Buddy1234
4 out of 5 stars review

Great TV

Should have been a 5 star but internet sometimes get disconnected and ask to reenter wifi password but asides that very nice picture and great tv

Review from Samsung Canada
Helpful?6RZZK6GIRBUS13960862018
Dec 13, 2023
brittany31753
5 out of 5 stars review

Great Picture

(This review was collected as part of a promotion.) Great picture sound is amazing the size is just right Great tv

Review from Caddle
Helpful?6RZZK6GIRBUS13960862018
Aug 24, 2023
Kittykat
2 out of 5 stars review

Ok picture quality, not so great sound

Not great not bad tv, middle ground quality all around. Little slow as well using the home menu. Quality aligns with price.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
reply from Samsung Brand Ambassador

Hi Kittykat, We appreciate your feedback on the quality of the CU7000 TV. I have a few recommendations which may improve your experience. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. Next, I recommend utilizing the self-diagnostic tool, which checks memory, frees unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. If you need help with settings or have any questions, please give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Sep 29, 2023
Rc49
5 out of 5 stars review

Easy setup

Very pleased with my purchase. Finally have a tv with Bluetooth. Speakers seem a little on the weak side. But, for the money I am very satisfied.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Dec 13, 2023
Linda76032
5 out of 5 stars review

Favorite Pastime

(This review was collected as part of a promotion.) Love my tv. Picture is clear and bright. Easy to use Great size

Review from Caddle
Helpful?6RZZK6GIRBUS13960862018
Jul 22, 2024
Lovetech
5 out of 5 stars review

The product is great I love the vibrant colors

[This review was collected as part of a promotion.] The product is great I love the vibrant colors and it's affordable.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Jun 3, 2024
MistyMirror
5 out of 5 stars review

Adequately thin, good quality resolution

Fits perfectly in my apartment. Next to windows but still shows well despite light from windows during day.

Review from Samsung Canada
Helpful?6RZZK6GIRBUS13960862018