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Customer reviews for SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA for
SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA
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4.6 out of 5 stars
stars
1,823 ratings1,415 reviews
  1. 5 stars74% (1,340)
  2. 4 stars17% (310)
  3. 3 stars4% (77)
  4. 2 stars2% (29)
  5. 1 star4% (67)

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Showing 1,051-1,060 of 1,415 reviews
Dec 13, 2023
Reviewer name: Oksana19792
5 out of 5 stars
5 out of 5 stars review

The best one out there

(This review was collected as part of a promotion.) This tv is a life changer- the quality of image is just unbelievable , breathtaking vibrant colors! Definitely worth all the money, great update from our old rust one

Review from Caddle
Helpful?6RZZK6GIRBUS13960862018
May 11, 2023
Reviewer name: Bronco Charlie
5 out of 5 stars
5 out of 5 stars review

Great picture!

We have nothing but Samsung tvs in our house. This is the latest one that we bought. Excellent picture and color. Simple easy to follow hook up instructions. Now looking for a Samsung soundbar to go with it!

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Jul 2, 2024
Reviewer name: Rockyj
5 out of 5 stars
5 out of 5 stars review

Samsung Crysral 85 inch tv

[This review was collected as part of a promotion.] The best purcase i have made in a long time. Samsung seamlessly intergrates with my galaxy phone. Excellent picture quality and a very reasonable price.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Jun 24, 2024
Reviewer name: Emman305
4 out of 5 stars
4 out of 5 stars review

This tv is so clear, it's perfect

[This review was collected as part of a promotion.] Watching movies and playing call of duty is amazing, makes you feel like you right inside of the television

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Feb 9, 2024
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Difficult to get sound

This tv would be awesome if we could get sound every time we turn it on. We get sound maybe 40% of the time. When it turns on with no sound, it takes about ten minutes of frustration turning it on and off to finally get sound.

Review from Samsung Canada
Helpful?6RZZK6GIRBUS13960862018
reply from Samsung Support Team

Hello, thank you for your review. We are here to help. Please contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks again, we look forward to hearing from you.

Feb 21, 2024
Reviewer name: Timmskmw
3 out of 5 stars
3 out of 5 stars review

Sound going out.

Bought this TV about 8 months ago and the sound has started going out, not sure what is going on. Waiting for Samsung to verify my warranty so I can get it fixed but it seems way too early for something to go wrong with it. Otherwise a great TV.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
reply from Samsung Advisor

Hi Timmskmw, We appreciate your review and for letting us know you are experiencing sound issues with your CU7000 TV. While you wait for Samsung service, you may want to try the below troubleshooting steps. First, you may want to ensure you are running the latest Firmware. Go to Settings> Support> Software Update. You can easily update from there. Next, we recommend you try a Sound Test under Support > Self Diagnosis > Start Sound Test. I hope your issue is resolved quickly. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jan 9, 2024
Reviewer name: Mahmood
4 out of 5 stars
4 out of 5 stars review

55 inch Samsung crystal UHD

I wish remote had some numbers to press. Navigation from one channel to the channel category section in not very efficient. Overall the quality of TV screen quality is good

Review from Samsung Canada
Helpful?6RZZK6GIRBUS13960862018
reply from Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

May 6, 2024
Reviewer name: Redstv
5 out of 5 stars
5 out of 5 stars review

Amazing tv

[This review was collected as part of a promotion.] Tv has great picture and paired with a samsung sound bar it's the best living room TV you can buy!

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
May 31, 2024
Reviewer name: SatisfiedCanuck!
4 out of 5 stars
4 out of 5 stars review

Good size, slim design

I placed a television in my living room after many years without one and am very pleased with other Samsung devices I have owned. I especially like the very slim profile of this television and it integrates into my living space very well.

Review from Samsung Canada
Helpful?6RZZK6GIRBUS13960862018
Apr 10, 2024
Reviewer name: Mark33
5 out of 5 stars
5 out of 5 stars review

Great quality TV

[This review was collected as part of a promotion.] I've had this tv for several months now and I have nothing but good things to say about it. I love the vivid colors and the refresh rate is phenomenal! I'm very grateful for this tv.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018