When you don't get the freshness you were expecting, we can understand how disappointed you can be. We're so sorry to hear about this. If you have not done so already, try adjusting the scent intensity to max to see if this helps. We'd love to connect and help you with this. We can be reached at (800) 308-3279.

We're sorry to hear this, as we have many quality checks in place to ensure that you can enjoy the best possible results. This will be passed along, and we'd be happy to look into this further and see how we can best help. Please give us a call at (800) 308-3279 when you can.

We're sorry to hear this, since our products do go through many quality checks to ensure that you can enjoy the best possible results with them. So that we can learn more and see how we can best help, please give us a call at (800) 308-3279.