We're sorry to hear this, Monica, and want to assure you that we have many quality checks to ensure you get the best of our products. If you haven't already, we recommend turning up the scent dial. We'd like to help, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 308-3279.

We're sorry to hear you feel this way, Juan. We'd like to learn more about your experience to help. When you have a chance, please get in touch with us at (800) 308-3279.