We're sorry to hear this, Kathy, and want to assure you that we have many quality checks to ensure you get the best. If you haven't already, we recommend turning up the scent dial. We'd like to help, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 308-3279.

We're truly sorry to hear this. The quality of our products is extremely important to us, and they go through many checks to make sure they perform as expected, so we'd like to learn more about your recent Febreze PLUG Scent Booster purchase to share with our Quality Team and help with this. Please give us a call at (800) 308-3279.