Customer reviews for SAMSUNG 50" Class DU6900 Series UHD 4K Smart TV

Customer reviews for SAMSUNG 50" Class DU6900 Series UHD 4K Smart TV for

SAMSUNG 50" Class DU6900 Series UHD 4K Smart TV

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4.4 out of 5 stars

stars2,135 ratings2,133 reviews

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Showing 181-190 of 2,133 reviews

Dec 5, 2025

Veins

1 out of 5 stars review

Very poor overall

Display, resolution, refresh rate, and connectivity plus processor. To be quite honest, the entire TV just fell apart after 1 week of ownership. So much so, I had to return the TV

Review from Samsung US

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reply from Samsung Brand Ambassador

Veins, Thank you for sharing your experience. Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. We hope to regain you as a customer in the future. ~ Samsung Pro

Dec 6, 2025

Debbie

3 out of 5 stars review

My Samsung Tv

Pet toy barely hit screen develope a crack white lines then a week later lines increase til picture wasn't hardly there But b4 then picture / sound quality were fine .

Review from Samsung US

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reply from Samsung Brand Ambassador

Debbie, Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Pro

Nov 20, 2025

DeeJ

1 out of 5 stars review

Samsung tvs are no good!

The tv never stay connected to the WiFi. Everything else always works but the Samsung tvs. I brought a 65 in April it stop working in August picture want show up. I'm done with Samsung tvs

Review from Samsung US

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reply from Samsung Brand Ambassador

DeeJ, We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Pro

Oct 23, 2025

Dontbuy

1 out of 5 stars review

Worthless Buy

[This review was collected as part of a promotion.] This TV is not worth buying it has issues staying on and picking up the Internet and it a smart TV there are a lot me issues with TV

Review from Samsung US

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reply from Samsung Brand Ambassador

Hello, We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Pro

Dec 28, 2025

Amy68sam

3 out of 5 stars review

Connect and picture

[This review was collected as part of a promotion.] This TV is the worst about staying connected to the internet and the picture continues to go out of focus when changing channels

Review from Samsung US

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reply from Samsung Brand Ambassador

Amy68sam, We appreciate your feedback on the Samsung DU6900 TV. I'm sorry to hear you are experiencing. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. To ensure you do not miss any Firmware Updates, I recommend enabling Auto Updates. Go to Settings> Support> Software Update> then select Auto Update. Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds. I hope these tips help resolve your concerns. If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance. ~Samsung Pro

Dec 23, 2025

AlfOhio

4 out of 5 stars review

Easy set up, great picture

[This review was collected as part of a promotion.] Great picture, easy set up. No lag in software. My only problem is the sound isn't great, a soundbar does help.

Review from Samsung US

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Dec 5, 2025

Sherm_100

3 out of 5 stars review

Good when it works right

Not happy at all. Nothing but problems. I can be watching a show and the screen just turns into one color that is the whole screen no show nothing just color. Would not recommend

Review from Samsung US

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reply from Samsung Brand Ambassador

Sherm_100, We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Pro

Oct 8, 2025

Jamie

5 out of 5 stars review

Great TV

We have this TV in our bedroom and we love it better than our living room TV by a different brand. The resolution is great, I have no issues figuring out the remote.

Review from Samsung US

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Nov 5, 2025

Jmgamer11

4 out of 5 stars review

Good overall tv

Good tv overall love that it has Bluetooth my only issue is there is no AUX port or composite ports. Other then that love the tv the sound is really good picture quality is awesome.

Review from Samsung US

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Oct 20, 2025

MOVIEMADE

4 out of 5 stars review

REMOTE SUCKS

For the price I would say it's very good, picture is great, only thing is the remote sucks !!!! Guess they were trying be like Mercedes with the one nob, different streaming services don't work the same and after 6 months it still sucks!!!

Review from Samsung US

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