Customer reviews for SAMSUNG 50" Class DU6900 Series UHD 4K Smart TV

Customer reviews for SAMSUNG 50" Class DU6900 Series UHD 4K Smart TV for

SAMSUNG 50" Class DU6900 Series UHD 4K Smart TV

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4.4 out of 5 stars

stars2,179 ratings2,177 reviews

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Showing 1,331-1,340 of 2,177 reviews

May 10, 2025

Blitz77

5 out of 5 stars review

Best TV I've ever had

[This review was collected as part of a promotion.] I absolutely love this TV. It has many great features that make it a joy to use and an amazing quality picture. I also love being able to control it from my phone when I want to!

Review from Samsung US

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Mar 21, 2025

Laugh2live

5 out of 5 stars review

Beautiful television

[This review was collected as part of a promotion.] I love the quality of this tv, watching movies and sports has never been better. The sound is ok but I use it with my Samsung soundbar. Happy I went with this option.

Review from Samsung US

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Mar 20, 2025

2000plussamsungtv

5 out of 5 stars review

This is the best TV ever I love my Samsung TV.

[This review was collected as part of a promotion.] I really love my Samsung TV it has Samsung plus I can't stop watching it all the features the color I'm in love with this TV

Review from Samsung US

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Feb 5, 2025

Not happy

2 out of 5 stars review

Broken TV

I bought my Samsung 50 inch smart tv on Nov 29 of last year. Only 2 months later it is sitting in my living room, not working ! I was told it is the power board & a new one is to be ordered. I am furious! Thanks Samsung

Review from Samsung US

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reply from Samsung Brand Ambassador

Hello, Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty on Samsung's website. Go to Support (upper right corner) and select Warranty information. This will allow you to search for your product and view the full details of the included warranty. Please give us the chance to make this right by contacting Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Pro

Feb 5, 2025

roeroe

5 out of 5 stars review

Great TV

Bought this TV 3 months ago to replace an older Samsung that was still working fine. Love the Samsung brand and very happy with this TV. All my family members have Samsung and I've recommended them to friends,.

Review from Samsung US

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Aug 5, 2024

CALLMEBYTE

5 out of 5 stars review

Great tv for the price

[This review was collected as part of a promotion.] Tv is great, worth the cost. For the price you get amazing features, plus the added Samsung TV channels. Don't even need to pay for Cable TV.

Review from Samsung US

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Feb 5, 2025

rae2cue

5 out of 5 stars review

Love the Great Features!

I bought two Samsung Smart TVs, not at the same time, the one for the living room first, then one for the bedroom. They are the best purchases I made as far as TVs are concerned.

Review from Samsung US

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Feb 6, 2025

MimiSan

3 out of 5 stars review

Better design needed!

Pros: I love the big screen! Cons: sound quality poor! And I don’t like that the remote has no numbers for changing channels. In fact I don’t like the overall setup with the remote and the tv 😑

Review from Samsung US

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reply from Samsung Brand Ambassador

MimiSan, Thank you for sharing your thoughts regarding the DU6900 TV’s sound quality. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode. You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings. If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance. ~Samsung Pro

Nov 11, 2024

Soulmaster

2 out of 5 stars review

Worked great till][

[This review was collected as part of a promotion.] Was enjoying quality videos until right side started to go black. The more I watched the more it moved till screen was all black.

Review from Samsung US

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reply from Samsung Advisor

Hi Soulmaster, I'm very sorry you are experiencing issues with your DU6900 TV screen. Please reach out to us to schedule a warranty appointment. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Apr 20, 2025

Dcw7331

5 out of 5 stars review

New 65 in tv

[This review was collected as part of a promotion.] It is a great looking TV that does everything that it should. It could use a 3rd HDMI input and it doesn't have an optic input. But great tv

Review from Samsung US

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