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Customer reviews for SAMSUNG 50" Class DU6900 Series UHD 4K Smart TV for
SAMSUNG 50" Class DU6900 Series UHD 4K Smart TV
4.4 out of 5 stars
stars2,179 ratings2,177 reviews
  1. 5 stars68% (1,482)
  2. 4 stars16% (354)
  3. 3 stars7% (154)
  4. 2 stars4% (81)
  5. 1 star5% (108)

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Showing 1,321-1,330 of 2,177 reviews
Feb 5, 2025
randolphrandy
2 out of 5 stars review

great color, love the screen size

The color is great but I have trouble with the spectum service being mixed up with the tv services. I had to go back into and have the tv reset the original settings.

Review from Samsung US
Helpful?21P69184561C13959770739
reply from Samsung Brand Ambassador

Hello, I’m sorry to hear about the issues you’ve experienced with Samsung’s DU6900 TV. Your feedback is important to us and will be shared with our product teams. We'd love to help troubleshoot this issue! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Pro

Dec 24, 2024
MsLovechild
5 out of 5 stars review

We love this TV!

[This review was collected as part of a promotion.] The picture is great. We use t this for everything. We stream everything. When we get new gaming systems we use them on this TV first.

Review from Samsung US
Helpful?21P69184561C13959770739
Mar 20, 2025
Loveshopping
5 out of 5 stars review

This products has many features and free live tv!

[This review was collected as part of a promotion.] I love a tv that has many features. This tv is big and bright. It also gives you many free channels.

Review from Samsung US
Helpful?21P69184561C13959770739
Mar 29, 2025
LoneRose
5 out of 5 stars review

Great sound, tv has been great

[This review was collected as part of a promotion.] Ive had this TV for awhile now. Great sound, Great visuals. Works perfectly fine havent had any issues.

Review from Samsung US
Helpful?21P69184561C13959770739
Dec 4, 2024
ShineBright5
5 out of 5 stars review

Wonderful!

[This review was collected as part of a promotion.] I use my Samsung TV for streaming media, movies, music, etc. I love the ease of use, the quality and brightness of the TV, even the sleek remote control!

Review from Samsung US
Helpful?21P69184561C13959770739
May 21, 2025
Daughter
5 out of 5 stars review

Christmas gift

Was bought as Christmas gift for my aging parents. They love the picture, but complain about the remote, they ask why are there no numbers? They also asked for a manual for the yc. All legitimate questions. . Why?

Review from Samsung US
Helpful?21P69184561C13959770739
Apr 19, 2025
margie
5 out of 5 stars review

Happy Customer

This TV is excellent!! Its colors are rich and sharp, and the picture comes through well in bright sunlight. I couldn't be happier with my purchase. Thank you, Samsung.

Review from Samsung US
Helpful?21P69184561C13959770739
Mar 15, 2025
Jt1000
1 out of 5 stars review

Horrible connection

Constantly having connection issues to wifi I’ve had to contact customer service multiple times. Also had to reset the tv to get it to work. Do not waste your time

Review from Samsung US
Helpful?21P69184561C13959770739
reply from Samsung Brand Ambassador

Jt1000, We appreciate your feedback on the Samsung DU6900 TV. I'm sorry to hear you are experiencing issues with your Wi-Fi disconnecting from the TV. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. I recommend enabling auto-updates to ensure you do not miss any Firmware Updates. Go to Settings> Support> Software Update> then select Auto Update. Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds. I hope these tips help resolve your concerns. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1. Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ then select your model and topic. 2. Register a Product: For access to easy support, convenient opt-in to special promos and offers, faster troubleshooting, and quick notification of system updates. 3. Manuals, Software, & Warranty Info ~ Samsung Pro

Mar 20, 2025
Lovesamsung33
5 out of 5 stars review

Samsung proud

[This review was collected as part of a promotion.] I have had other brands and nothing compares to the quality of a Samsung product. I love my 65 inch tv. Thanks for the loyalty.

Review from Samsung US
Helpful?21P69184561C13959770739
Aug 22, 2024
DarthLegion
4 out of 5 stars review

'Crystal' clear picture, and fast response time.

[This review was collected as part of a promotion.] I mainly use this TV for gaming and streaming, with Nice crisp clear Picture, decent sound quality and fast responsiveness from the remote to TV it makes for a excellent monitor.

Review from Samsung US
Helpful?21P69184561C13959770739