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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review

Excellent program

I had conversations with two online associates as my older computer would not update. They were very patient and a huge help. As it turned out I feel pretty sure it was a filter block on my internet connection. I took the laptop to the office and used the business internet and it worked find.
JB835
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review

Disappointing glitches and hidden fees

I have used TurboTax for decades, but this year was the first time I experienced major, frustrating issues. First, the software was incredibly glitchy, automatically entering random numbers into forms that did not match my data. I had to manually delete forms like Schedule A and restart the program just to clear the error. Second, the Federal Review process failed completely. Instead of catching all errors at once, the system made me submit, fix one single error, resubmit, and then fix another error. This tedious, one-by-one process was extremely inefficient. Finally, despite paying for TurboTax Advantage—which is supposed to include Audit Defense—I was hit with an unexpected $45 charge because I filed an extension. Since I filed my returns...
ezhfjs
15,869 reviews
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  • 3 out of 5 stars
    3 out of 5 stars review
    2/24/2025

    Unclear Instructions!

    Very confusing this year. Not INTUITIVE. Unclear instructions. Unclear guidance regarding 50+ IRA make up contributions and conversion to ROTH IRA. Disappointed!
    ConfusedWun
  • 3 out of 5 stars
    3 out of 5 stars review
    2/10/2025

    works ok

    Harder to follow than 2023 program. Couldn't skip multiple pages. Sometimes had to go back to beginning to get to page that what I wanted to change or check.. I thought 2023 flowed better.
    fed and mn done
  • 5 out of 5 stars
    5 out of 5 stars review
    3/21/2025

    Deep appreciation for Turbo Tax.

    I find the Turbo Tax program easy to navigate. I also appreciate that the program looks at previous years returns and carries over relevant information into the current year's return.
    Pete C2
  • 5 out of 5 stars
    5 out of 5 stars review
    3/23/2025

    TurboTax vs Tax preparation

    TurboTax worked well for me this year. Glad to save Tax preparation fees. Takes some work to accomplish on my own even with TurboTax. Helps to have previous years returns to compare to.
    Hank2853
  • 3 out of 5 stars
    3 out of 5 stars review
    4/10/2025

    Interest & Dividend Income Changes for 2024 Stink!

    Verifying/editing the interest and dividend income sections (when you have a long list of items) of TT Premier edition is HORRIBLE. Scrolling up or down to find the save button is ridiculous. Please fix for 2025 edition!
    Boss1193
  • 5 out of 5 stars
    5 out of 5 stars review
    4/12/2025

    Trust TurboTax

    I have used TurboTax program for over 20 years. I trust it giving me enough instructions and explanations so I can always file a tax return properly and correctly.
    KJGSHL1
  • 2 out of 5 stars
    2 out of 5 stars review
    4/15/2025

    not as good as it used to be!

    Got e-mail from you folks, my fed return was rejected. I made some changes - now turbo tax refuses to let me file an amended return, they say my return shows no difference, but it does! TODAY IS THE DEADLINE --- HELP...
    KLAUDE
  • 4 out of 5 stars
    4 out of 5 stars review
    4/5/2025

    Very reliable.

    I've been using TT for about 15 or more years. I liked having the disc rather than the download although, I didn't have any problems with the download or the program. Thank you.
    taxes and dentist
  • 4 out of 5 stars
    4 out of 5 stars review
    2/28/2025

    Social Security topic improvement

    need to improve Social Security section. System should automatically take you to 1099 format: ie: ox1 etc. easy to miss SS entry unless you check review & notice entry last year but none this year.
    mike376
  • 3 out of 5 stars
    3 out of 5 stars review
    2/21/2025

    TurboTax is just ok

    TurbpTax Premier - Desktop was not as helpful this year as it was previously. Some specific questions/worksheets did not open based on my personal information as they did in previous years.
    TBaldone
  • 5 out of 5 stars
    5 out of 5 stars review
    3/6/2025

    Unable to print screen

    Unable to print screen screens that I wish to save onto a word document. Not sure if this is a TurboTax issue of a MicroSoft "feature". Have been able to do so previously over the 25 years I have used TurboTax.
    Eric in California
  • 4 out of 5 stars
    4 out of 5 stars review
    2/24/2025

    always faster than I expect

    We have used for about 30 years this year was one of the least friendly -- the boxes when filing in investment data and all the 1099 forms every time you entered something it kicked to back to the investment page.
    Chris 14211
  • 5 out of 5 stars
    5 out of 5 stars review
    3/8/2025

    Minor Date Issue

    Minor Date issue - when entering dates with just 2 digits in the year, the software defaults the full 4 digit year EXCEPT if the year is 19 or 20, it doesn't default to 2019 or 2020.
    RichFP
  • 5 out of 5 stars
    5 out of 5 stars review
    4/14/2025

    Long-time Advocate of TurboTax

    Turbo Tax is very intuitive. Have been using it for going on 20 years now. Never had any issues. Huge benefit is that it forces accuracy by completing a thorough review for any errors it finds.
    DouglasRL
  • 2 out of 5 stars
    2 out of 5 stars review
    3/27/2025

    Updates too late in Tax Filing

    I have used Turbo tax for a long time now. I decided to use state to e-file. Unfortunately, their software was out of date until March 27th for filing state and it was rejected. How does this happen?!
    JAED12345
  • 5 out of 5 stars
    5 out of 5 stars review
    4/2/2025

    Complicated brokerage accounts need TT

    When things get complicated with financial advisor firms, TT allows downloading from the brokerages directly ... which makes the price of TT worth while.
    Harry 2025
  • 4 out of 5 stars
    4 out of 5 stars review
    4/7/2025

    could be better

    When I exit Turbo Tax during a return, I would like it to reopen to the exact question I last worked on. Turbo tax thinks there program is perfect they only offer help on taxes can't contact if there is a question on how program work.
    Billyb55
  • 5 out of 5 stars
    5 out of 5 stars review
    4/14/2025

    Looooong time user

    I have been using TurboTax ever since it came out originally as MacInTax. It makes the very complex task of doing our taxes about as easy as it could possible be.
    OldPayer
  • 3 out of 5 stars
    3 out of 5 stars review
    3/22/2025

    One more year with Turbo Tax

    I have used Turbo Tax for over 20 years. The step by step guidance was confusing this year. I found the entry work to be like last year, but following the turbo tax leads to get me to the entry areas was very confusing.
    2025TaxesDone
  • 1 out of 5 stars
    1 out of 5 stars review
    3/27/2025

    No CD SUCKS!

    Not suppling a CD and having to download SUCKS! I needed to get support on the phone to walk me through because I kept getting the message "COULDN'T DOWNLOAD NETWORK ERROR". I wouldn't have needed support if I had a CD to load the software from.
    tinker3141