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Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit

It is difficult to reach a representative.  When I finally did, he was verry helpful.

Turbo Tax saves time

turbotax.intuit.com

I missed the ability to connect to IRS publications (instructions)

Always Use

It was helpful in comparing two different  returns.

Turbotax at last worked!

Easy to use once we're past the download navigation and transfer.

Please make downloads/transfers easier.

Was quick and easy this year got a late start and got it done quickly and accurately.

Turbo Tax is simple

Not difficult to follow.  I worked on it a little at a time and had no stress.

Turbotax was easy to follow.

Charged for state return when it is presented otherwise.

Misleading...

A lot of personal information required and additional costs to file electronically

A lot of personal information and additional costs

The accuracy and feature of the software has given me best outcome every year

Best tax software ever!

Have satisfactorily used Turbo Tax to prepare and file my tax returns for many years.

Turbo Tax makes tax return preparation easy

I have been using Turbo Tax for 15 years and been satisfied with the service.  This year was an entirely frustratingly different experience.  My return was rejected because Turbo Tax said there was local id information needed but there were no local taxes or id.   I was bombarded with solicitations to pay for help throughout the process of entering information.  I had the distinct impression that Turbo Tax was creating hurdles that would require me to pay for help.  Today I received an IRS notice that my Social Security benefits were not taxed correctly.  When researching the problem I noticed that this was a common complaint and was passed off as user error.   I think the users were set up for error.  This had never been a problem in the past.  I'm thinking it's time to find new tax prep software.

Not happy with Turbo Tax this year

I have been using Turbo Tax for many years. I hope to continue using it if the price is not going to hiking up too much. The tax return filling is super time-consuming. This year I'm one month behind my schedule. Perhaps Turbo tax will have AI agents to help speed up the process for the users.

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