Great guide through the process, but Help is not so much. Copilot provided better & clearer instructions, responses, advice. TT should embrace AI.

It is helpful But I still need to google a lot to understand many terminologies to determine the correct answers.

Turbo Tax is very easy to understand and to follow. Having help available makes me feel more comfortable doing my own taxes. I would recommend it.

This time I didn't have to but last time I did contact and the support was quick and helpful to resolve my issue.

its annoying that everytime I sign in, it has to update. even when tax time is over and i have filed.

it is absolutely dismal when it comes to foreign tax credits and the instructions on how to do them. AI is coming to kill your business

I was unable to get the desktop version of TurboTax to download my financial information from any financial institution.

Always a great experience! We did talk to someone because of an issue with box #16. She helped me straighten it out.

If your Federal Return includes a penalty, TurboTax gives you no warning so that you can address the issue before filing.

Turbo tax does a good job. But I am really tired of being harassed to buy things I don't want like audit defense.