We are always striving to provide our consumers with the most innovative technology for their oral care, and we are disappointed to hear that you are not enjoying the new Cleantech Fiber in our Oral-B Glide Scope Outlast Picks, Linnea. We have designed this new fiber to offer an enhanced cleaning by removing more food debris and plaque while being gentle along the gum line. All of our products go through extensive testing to ensure their durability, and for the floss to be ripping is not the performance that we would expect. While most of our flosses have transitioned to our new Microtextured Fiber Floss, we would like to suggest giving our Oral-B Satin Floss a try, as it is still made with its original formula. Since you have experienced the floss getting stuck between your teeth, we would recommend discontinuing the use of the floss, and we will get this information to our Safety and Quality Teams. We would love a chance to learn more about your experience and encourage you to give our team a call at (800) 566-7252.

We're sorry your Oral-B Glide Scope Outlast Floss Picks have been breaking, Colton, and we'd like to help. We continuously improve our floss picks to ensure we deliver the best products. That said, we transitioned to a new CleanTech fiber that is microtextured to effectively remove plaque and food debris between teeth and below the gum line and slides 50% more easily in tight spaces. With the many quality checks in place, floss breaking isn't what we'd expect. Your satisfaction means everything to us, and we'd like to learn more about your experience and help further. When you have a moment, please give us a call at 1-800-566-7252, 9 am-6 pm EST, Monday- Friday.

We understand how frustrating it is when a product you love has changed, so we're sorry you're unhappy with the new Oral-B Scope Outlast Floss Picks. We're always improving our floss to ensure we deliver the best products. We recently transitioned to a new microtextured fiber to improve your flossing routine. So we can learn more about your experience and what didn't meet your expectations, please give us a call at 1-800-566-7252, 9 am-6 pm EST, Monday- Friday.

We're always trying to ensure we have the best floss for our consumers, and we're sorry to hear you're not happy with the new flossing material. All our flossing products go through many quality checks to ensure the best floss. The new microtextured floss fiber is designed to be smooth, strong, and shred resistant with a flexible pick end. We're happy to help you as we learn why you feel the quality has gone down on our floss material. So, give us a call at (800) 566-7252, and we'll get that additional information, and assist you.

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best from Glide. We'd like to learn more about your experience to help, as well as share this with our Quality Team. When you have a chance, please get in touch with us at (800) 566-7252.

We always want our consumers to know they can rely on our flosses as an essential part of their oral care routine, and we are disappointed to hear that your most recent use of our Oral-B Glide Scope Outlast picks did not offer the same great experience that you have come to expect, Lara. All of our products are thoroughly tested to ensure they reach you in the best possible condition, so this is not something we would expect. We would greatly appreciate a chance to learn more about your experience so we are better able to assist you and gather some additional information for our Quality Team, and invite you to give us a call at (800) 566-7252.

We're sorry to hear that you aren't a fan of the new Cleantech Microfiber Floss. Our team is always researching, and taking in consumer feedback to help us design our products in ways that we believe everyone will love. We'd like to better understand your feedback, and would appreciate you giving us a call at (800) 566-7252.

We want every purchase of our floss to give your smile an incredible clean, so this definitely is a surprise to hear. The quality of our products is super important to us, and our team would love to hear more from you. We hope you'll give us a call when you have a second. (800) 566-7252

We're sorry to hear your floss picks are shredding while trying to floss, and we'd like to help. We have many quality checks to ensure only the best products reach you. We recently transitioned to a new microtextured fiber that provides the same benefits you love and allows you to slide 50% more easily between tight spaces. As a loyal Oral-B user, you know this isn't the experience we expect. So we can learn more and help further, please give us a call at 1-800-566-7252, 9 am-6 pm EST, Monday-Friday.