We can certainly understand how frustrating it is when you r floss breaks, and would like to help. Please know, we have many quality checks in place to ensure only the best products reach you, so this isn't what we'd expect. So we can help you further, please give us a call at (800) 566-7252.

We would never want you to use floss that is leaving tiny threads behind and we appreciate you letting us know about your experience. The Glide fibers is supposed to slide easily between teeth and be gentle on gums. We're sorry to hear you have had the floss picks get stuck in the teeth, and recommend discontinuing use of the Oral-B Glide Floss Picks if this is the case. Safety is our top priority, and all our products are thoroughly evaluated to be safe when used as directed. Additionally, our floss products go through many quality checks, and we try our very best to make sure that each one reaches you in perfect condition. We would like to get some more information to assist you and help improve our floss picks. Please call us at (800) 566-7252 and we're happy to help you.

Allison, we're sorry to hear your Scope Outlast Floss Picks have been shredding, and would like to help. Please know, we have many quality checks in place to ensure only the best products reach you. We did recently transition to a new microtextured fiber, which is designed to glide easier and enhance your flossing experience. So we can help you further, please give us a call at (800) 566-7252.

We are always looking for ways to continuously improve our great products, and we are disappointed to hear that you are not enjoying the new Cleantech Fiber Floss. This floss is designed to be as durable as the previous floss while offering an enhanced cleaning. All of our products go through rigorous testing and this is not the performance we would expect. We would love a chance to gather more information so we are better able to help you as well as get that to our Quality Team, and encourage you to give our team a call at (800) 566-7252.

Hate to hear this! We have strict quality standards and wouldn't expect the Floss Picks to break. Be assured, I'm sharing your comments with our quality control team. In the meantime, we'd like to help, please give us a call at (800) 566-7252. Thanks!

We know how important it is to ensure your floss isn't breaking with each use, and are happy to help. We have many quality checks in place to help ensure only the best products reach you. Sometimes floss can break if it gets caught on a rough surface, but this shouldn't happen with each use. So that we can help you further, please give us a call at (800) 566-7252.

Thanks so much for your feedback. We're sorry to hear that your Floss Picks aren't staying in the plastic holder. We'd love to hear from you about this, and share other flosses that you may find better. When you have a moment, please call us at (800) 566-7252.