We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best from Glide. We'd like to learn more about your experience to help, as well as share this with our Quality Team. When you have a chance, please get in touch with us at (800) 566-7252.

The only snapping we want to happen is snapping in approval. We&#39;re saddened to hear that the Oral-B Glide Outlast Floss Picks are breaking really easily, JR, and we&#39;re happy to help you. We go through multiple quality checks during the manufacturing process to ensure the best flossing products, so we&#39;re sorry to learn this is not the case with your purchase. Please give us a call at (800) 566-7252, and we&#39;ll happy to make it right and help you with the floss picks. <br />

We definitely don't want the Oral-B Glide Outlast Floss Picks shredding, and we apologize that it's doing that. We go through many quality checks throughout the manufacturing process to have the best floss possible, so this is not something that we would expect. We want to help you so please call us at (800) 566-7252 with the production code located on the bottom of the container or the bottom of the hinge. The production code helps our Quality and Development Teams to know if any changes are needed, so we would appreciate it if gave us a call.

We're sorry to hear you aren't enjoying these floss picks. Due to the extensive quality tests these picks have undergone, this definitely isn't the result we expect. Our team would like to hear more. Could you please give us a call when you have a chance? You can reach us at (800) 566-7252.

Nik, we know how important it is to be able to floss your entire mouth with just one floss pick, and are sorry you&#39;ve had to use so many. Please know, we have many quality checks in place to ensure only the best products reach you. As a loyal Oral-B user, you know this is not what we expect from our products. So we can help further, please give us a call at (800) 566-7252.