We're sorry to hear you didn't have the experience you expected, and want to assure you that we have many quality checks to ensure you get the best from the Magic Eraser. We hope it helps to know, they're designed to break down with use, much like a pencil eraser. The amount of pressure applied while using, as well as how rough the surface, can affect how long they last. We'd like to get more information to help, as well as share this with our Quality Team. When you have a minute please get in touch with us at (800) 248-1612.

Our Magic Eraser should be helping you keep your home clean with ease, Gayle! It may help to know that the Magic Eraser is designed to break down, like a pencil eraser, when you're using it. For best results, be sure to get the sponge damp before scrubbing. We'd love for you to give us another chance with this in mind! Please give us a call at (800) 248-1612 so we can help further.