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Customer reviews for SAMSUNG 60" Class DU6900 Series UHD 4K Smart TV for
SAMSUNG 60" Class DU6900 Series UHD 4K Smart TV
4.4 out of 5 stars
stars
2,031 ratings2,009 reviews
  1. 5 stars68% (1,380)
  2. 4 stars16% (331)
  3. 3 stars7% (142)
  4. 2 stars4% (77)
  5. 1 star5% (101)

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Showing 931-940 of 2,009 reviews
Mar 14, 2025
Reviewer name: Bill
2 out of 5 stars
2 out of 5 stars review

Disappointed with product

Bought tv Dec. 2025. After 30 days, intermittent trouble with sound. Speaker pops, crackles without warning. Tv not reading HDMI hookup to gaming device, even when system is on. Very disappointed.

Review from Samsung US
Helpful?2944RFFI236513954163060
reply from Samsung Brand Ambassador

Bill, If you are hearing a loud static noise, it could be caused by electrical feedback. I recommend the following: 1) Arranging the cables and making sure the TV has good ventilation will keep it quiet. 2) Check the cables. Make sure all cables are connected firmly to the proper, color-coded inputs on the TV and on the external devices. 3) Replace the audio connection cable, even if it is an HDMI or RF coaxial cable. Then test again to see if the issue still occurs. 4) Try connecting a different external device to the same input on the TV. Connect a different device to the same input on the TV using the same connection cables. For example, if a cable box is connected using the component connections, try connecting a DVD player to the same input with the same cables. If there is no buzzing, crackling, or humming with the second external device connected, the original device (the cable box in this example) is the source of the noise. To troubleshoot your HDMI connection, please try the following: 1) Power off all HDMI devices connected to the TV 2) Disconnect all HDMI cables from the TV 3) Power off and unplug the TV's power cord from the wall outlet 4) Press and hold the TV power button for 30 seconds 5) Reconnect HDMI cables back to the HDMI ports on the TV 6) Replug the TV's power cord back into the wall outlet and check the TV. If you need further assistance, please get in touch with us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Pro

Mar 20, 2025
Reviewer name: Blk70gto
5 out of 5 stars
5 out of 5 stars review

Samsung tv

[This review was collected as part of a promotion.] The crystal Samsung TV is an awesome TV with real life display i have have zero problems with this TV i recommend everyone buy a crystal tv

Review from Samsung US
Helpful?2944RFFI236513954163060
Feb 5, 2025
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

So much definition

My grandson plays high school basketball. I am unable to go to his games. Watching it on You Tube on my new Samsung it makes me feel that I am actually there. Clarity and details are amazing

Review from Samsung US
Helpful?2944RFFI236513954163060
Feb 5, 2025
Reviewer name: Expanderbg
3 out of 5 stars
3 out of 5 stars review

Not compatible

The tv is great but I bought a Samsung sound bar to go with it and the cable would not connect to the tv set. Why would you make a tv and sound bar that are not compatible.

Review from Samsung US
Helpful?2944RFFI236513954163060
reply from Samsung Brand Ambassador

Expanderbg, Thank you for choosing the Samsung DU6900 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams. The DU6900 TV offers 2 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above. If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance. ~Samsung Pro

Mar 21, 2025
Reviewer name: Laugh2live
5 out of 5 stars
5 out of 5 stars review

Beautiful television

[This review was collected as part of a promotion.] I love the quality of this tv, watching movies and sports has never been better. The sound is ok but I use it with my Samsung soundbar. Happy I went with this option.

Review from Samsung US
Helpful?2944RFFI236513954163060
Feb 5, 2025
Reviewer name: BB watcher
4 out of 5 stars
4 out of 5 stars review

Like the clarity!

I bought this 5 days ago. Happy with color. Still navigating the screen. The remote isn't responsive like my old Samsung one. Guess what..it works for thiscTV.

Review from Samsung US
Helpful?2944RFFI236513954163060
Mar 20, 2025
Reviewer name: Love2TV
5 out of 5 stars
5 out of 5 stars review

Excellent TV!

[This review was collected as part of a promotion.] Samsung has done it again! Excellent picture and love all of the features! Definitely a Samsung fan here when it comes to televisions.

Review from Samsung US
Helpful?2944RFFI236513954163060
Mar 31, 2025
Reviewer name: Jcosh182
4 out of 5 stars
4 out of 5 stars review

Good quality, some speed issues.

[This review was collected as part of a promotion.] After a little less than a year with my TV, I've noticed a slow down in loading and a green flash every now and then.

Review from Samsung US
Helpful?2944RFFI236513954163060
Feb 5, 2025
Reviewer name: randolphrandy
2 out of 5 stars
2 out of 5 stars review

great color, love the screen size

The color is great but I have trouble with the spectum service being mixed up with the tv services. I had to go back into and have the tv reset the original settings.

Review from Samsung US
Helpful?2944RFFI236513954163060
reply from Samsung Brand Ambassador

Hello, I’m sorry to hear about the issues you’ve experienced with Samsung’s DU6900 TV. Your feedback is important to us and will be shared with our product teams. We'd love to help troubleshoot this issue! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Pro

Mar 20, 2025
Reviewer name: wargar
5 out of 5 stars
5 out of 5 stars review

Great TV overall

[This review was collected as part of a promotion.] I love everything about this TV, first 65" and the picture is so clear and vivid it`s like watching live TV on every program, got rid of the satellite fee`s and have been steaming since I got it.

Review from Samsung US
Helpful?2944RFFI236513954163060