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Customer reviews for SAMSUNG 60" Class DU6900 Series UHD 4K Smart TV for
SAMSUNG 60" Class DU6900 Series UHD 4K Smart TV
4.4 out of 5 stars
stars2,026 ratings2,004 reviews
  1. 5 stars68% (1,372)
  2. 4 stars16% (330)
  3. 3 stars7% (145)
  4. 2 stars4% (77)
  5. 1 star5% (102)
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Showing 671-680 of 2,004 reviews
Dec 5, 2024
Dgezzy
4 out of 5 stars review

I don't like the remote control at all .

I purchased it about three weeks ago. I had an LG And the picture quality is comparable. For whatever the reason my TV, my new television came with a sticker on the inside in the middle of the TV screen. And I'm scared to work at getting it off because I don't wanna scratch the TV.

Review from Samsung US
Helpful?2944RFFI236513954163060
Dec 27, 2024
nothappydan
1 out of 5 stars review

Stopped working after 2 days.

[This review was collected as part of a promotion.] I used this (model DU6900F) for 2 days it was turned on/off 5 times. It would not turn on the 6th time, I replaced the batters in the remote it still would not turn on. I have used Samsung products for over 20 years. I have been very happy with all the products I have purchased (Refrigerator, Microwave, Range, Washer and Drier). I am very disappointed with this product.

Review from Samsung US
Helpful?2944RFFI236513954163060
reply from Samsung Brand Ambassador

nothappydan, I'm sorry that your DU6900 TV will not turn on. Please know we are here to help and have a few troubleshooting tips for you to try. Check the red standby light, a little red light at the edge of the TV that you aim the remote at. If it is on, it means that your TV is receiving power, and the culprit is likely the remote. Please try to power the TV on through the button below the Samsung logo. If it powers on, I recommend changing the batteries on the remote and possibly replacing the remote. If the red light below the TV is not on, please try the following: 1) Unplug the TV from its power source for 30 seconds. Then try to power it on again. 2) Try a different outlet that you have confirmed works properly 3) Press the Menu button on your remote. If the Menu appears, then this confirms your TV is powered on. Next, follow these steps: ・Confirm that the TV is set to the same source as the external device. ・Test the HDMI cable. Go to Settings > Support > Self Diagnosis > Signal Information > HDMI Cable Test > Start Test. If the test says, the cable is bad, replace the cable. Service is not required. ・Test different external devices. The final thing to rule out is the external device you're using. Try connecting a different device or using a different source port. If the TV can display a picture in any other setup, then you've ruled the TV out as the cause of the issue. Keep trying various setups until you identify the device or cable that is not working and troubleshoot or replace it. Finally, if the red standby light is blinking, please try unplugging the TV for 30 seconds and then try again. Also, confirm that the outlet you are using works with other devices. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Pro

Oct 29, 2024
Shredder
4 out of 5 stars review

The Best of the Best..

[This review was collected as part of a promotion.] Love my Samsung TV. This is a television that spares the heartache of having to go through all the settings to get a clear and vivid picture. The picture is one that memorizes you to the screen. This is a television that is way beyond the future. This is the future!

Review from Samsung US
Helpful?2944RFFI236513954163060
Nov 6, 2024
Conik4289
5 out of 5 stars review

AMAZING tv

[This review was collected as part of a promotion.] One of the best tvs out thier right know. The uhd is so amazing the color is life like and the sound of the tv it self is loud and clear. The image is amazing and beautiful. I wish I could get one of these for every room!!!

Review from Samsung US
Helpful?2944RFFI236513954163060
Dec 28, 2024
Tricked me
1 out of 5 stars review

Buyer Beware misleading screen size

Buyer Beware misleading screen size. I got this as a Christmas gift and after watching it a few minutes I realized it was not 55" but only 50" measured diagonally. I was on Samsung chat twice and was finally disconnected when I asked why they put a 50" tv in a 55" marked box. So if you want a 55" Samsung better open it at the store before leaving because it will try to get rid on non-sellers in a dishonest way.

Review from Samsung US
Helpful?2944RFFI236513954163060
reply from Samsung Brand Ambassador

Tricked me, The 55" DU6900 TV measures 54.6" diagonally. If you purchased your TV in a store, it may be possible that you accidentally received an open-box model with the wrong television size inside. If this is the case, we recommend reaching out to the store where you purchased the television. If we can further help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Pro

Dec 27, 2024
Anonymous
5 out of 5 stars review

Such ease of use

[This review was collected as part of a promotion.] One thing that stood out to me the most about this Samsung was how easy it is to use. It also has a crystal clear picture from a household who streams 100% of its content. In my opinion Samsung has always made the best TV's and this model is definitely no exception. Michael Marsh Jane Lew, WV

Review from Samsung US
Helpful?2944RFFI236513954163060
Dec 27, 2024
Wessiep100
5 out of 5 stars review

The heart of our home!

[This review was collected as part of a promotion.] The DU6900D Crystal UHD TV (2024) is the perfect centerpiece of our home, bringing quality and versatility that caters to every family member. Its vibrant picture and crystal-clear resolution make every moment on screen immersive, whether we're streaming movies, watching shows, or enjoying family photos. The kids love Disney+ and YouTube, staying entertained with cartoons and educational videos. My college-aged daughter uses apps like Coursera for studying, turning the TV into a productive learning tool. As parents, we're impressed by the cinematic experience for movie nights on Netflix and Prime Video, and we even used it for workouts! Even Grandma has embraced it! She relaxes with her favorite nature documentaries and views family photos through the gallery app. The TV's user-friendly design navigates with ease, proving it's built for all generations. What sets the tv apart is its ability to bring us together. From gaming sessions to family photo sharing and following our teams, it's become a hub for us to connect.. This TV unites us in the same room, creating shared memories. This is more than a TV—it's an essential part of our family life. I often recommend this tv to friends looking for a device that entertains, supports learning, and fosters togetherness, because this is the one to get.

Review from Samsung US
Helpful?2944RFFI236513954163060
Dec 27, 2024
LoveTVSamsung
5 out of 5 stars review

Great Picture Quality at an Affordable Price

[This review was collected as part of a promotion.] The Samsung DU6900 Crystal UHD TV (2024) offers excellent picture quality with its 4K resolution and vibrant colors. It's perfect for everyday viewing, providing sharp details and rich contrast. With a sleek design, easy setup, and smart features, it's a great option for those looking for a budget-friendly TV with solid performance. Ideal for movie nights and casual gaming.

Review from Samsung US
Helpful?2944RFFI236513954163060
Oct 9, 2024
SweetJuliaT
5 out of 5 stars review

Excellent TV

[This review was collected as part of a promotion.] We find this TV to be the best TV on the market. With its crystal clear pictures, the perfect sound quality, which I might add, no sound bar is needed. No to mention the size is absolutely perfect to watch a good movie on. When you have a great quality TV, with a crystal clear picture, and the quality of sound that can allow you to get rid of your sound bar, then I would have to add that you have found the perfect TV. We bought 3! One for our den/family room, one for our master bedroom, and one for our sons "guest room", which is a room specifically designed for him and his friends to play their video games or watch movies that they like. The decision to purchase the 3 TV's and this brand, the Samsung DU 690O Crystal UHD TV (2024) was probably one of the best decesions we have recently made. Thanks Samsung.

Review from Samsung US
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Oct 9, 2024
LolaB59
5 out of 5 stars review

Samsung Crystal UHD TV

[This review was collected as part of a promotion.] This is hands down the clearest picture ive seen in several years. I'm actually Happy my old TV gave up the ghost and I had to purchase a new one. I used to not use the picture in picture feature...EVER, BUT now I use it all the time. It's great. Easy set up, mounting the works. I love my Samsung Crystal UHD TV.

Review from Samsung US
Helpful?2944RFFI236513954163060