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Customer reviews for SAMSUNG 60" Class DU6900 Series UHD 4K Smart TV for
SAMSUNG 60" Class DU6900 Series UHD 4K Smart TV
4.4 out of 5 stars
stars
2,031 ratings2,009 reviews
  1. 5 stars68% (1,380)
  2. 4 stars16% (331)
  3. 3 stars7% (142)
  4. 2 stars4% (77)
  5. 1 star5% (101)

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Showing 581-590 of 2,009 reviews
Jul 5, 2025
Debo
1 out of 5 stars
1 out of 5 stars review

Dud

This is the worst tv ever. If you aren't perfectly lined up with the sensor you can't change the channel. The apps lag or won't work at times. The Hulu app always states that it can't be played due an error, but the same app works perfectly fine on all other tv's in the house except this one. My daughter has the exact same model of this tv and hers works just fine which is why I purchased this one.

Review from Samsung US
Helpful?2944RFFI236513954163060
Feb 21, 2025
Curly
4 out of 5 stars
4 out of 5 stars review

Not really thrilled!

TV looks nice and performs well. Although I like the fact that the remote control has significantly fewer buttons than previous remotes which makes it easier to learn and use, the buttons that it does have don't work intuitively and may not work at all as far as I can tell. It seems to be a piece of worthless plastic.

Review from Samsung US
Helpful?2944RFFI236513954163060
Oct 26, 2024
3934RazerWells
5 out of 5 stars
5 out of 5 stars review

Samsung tv & Samsung sround sound

[This review was collected as part of a promotion.] It's a great Tv even better with surround sound by Samsung. It's not my first Samsung TV I also have a plasma Samsung TV and it a great product two. You could not ask for a better product then a SAMSUNG. What else can I say GREAT PRODUCT

Review from Samsung US
Helpful?2944RFFI236513954163060
Dec 23, 2024
Janluis
5 out of 5 stars
5 out of 5 stars review

Samsung does it again

[This review was collected as part of a promotion.] I use this TV for our main living room and our family loves it. 240 refresh rate makes a difference in samsung Tvs but after looking at all the new oled I need to upgrade. I will always get a samsung when it comes to TV or monitors

Review from Samsung US
Helpful?2944RFFI236513954163060
Dec 28, 2024
Samsung84
5 out of 5 stars
5 out of 5 stars review

Really happy with this TV

Bought this a couple weeks ago, mostly use for watching streaming videos and couldn't be happier. Just a little calibration and you wouldn't know this was a budget UHD TV. Just upgraded from a nearly 10 year old Samsung 4K TV, it was a bit of a learning curve with the remote but really like it all!

Review from Samsung US
Helpful?2944RFFI236513954163060
Oct 24, 2024
JC23
3 out of 5 stars
3 out of 5 stars review

Disappointed

I bought 2 of the samsung 50 inch crystal uhd du6900 televisions and I have to say I am disappointed in them. The picture quality isn't what I expect from a samsung television. When watching football or even basketball games the picture is fine when the camera is up. Close but when the camera pans out the picture gets almost a slight fuzzy look or something it's hard to describe but it makes it unpleasant to watch. I really like samsung televisions but this particular model has been a disappointment for me. I have tried adjusting the sharpness,color, brightness ect and it hasn't helped much.

Review from Samsung US
Helpful?2944RFFI236513954163060
reply from Samsung Specialist

Hi JC23, Thank you for sharing your thoughts on the picture quality of your DU6900 TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update. In addition to fine-tuning your TV's Expert Picture Settings, you can also select the Picture Mode that provides the best viewing experience. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode ...and select the mode that best fits your usage: 1. Standard: Is the default mode suitable for general viewing environments 2. Dynamic: Makes the picture brighter and clearer in bright viewing environments 3. Eco: Provided to save energy 4. Movie: Suitable for watching TV or movies in a dark room 5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching. If adjusting image settings does not improve your picture, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist

Nov 8, 2024
SmartestTV
5 out of 5 stars
5 out of 5 stars review

My New Ultra Crystal TV

[This review was collected as part of a promotion.] I was impressed first with it's speed. It is always ready to go when I am. It has a very good frame rate and works really well with my Xbox. It feels like I'm rediscovering all my favorite experiences in greater clarity. And there is no eye strain, I never feel stress watching with my new TV.

Review from Samsung US
Helpful?2944RFFI236513954163060
Jan 26, 2025
geusse
1 out of 5 stars
1 out of 5 stars review

no voice command

i purchased this tv last week. i did not realize that it does not support voice command. so if you want voice command DO NOT purchase this tv. i tried to contact samsung support several times. i was on hold for a long time and then it would disconnect. this happened multiple times.

Review from Samsung US
Helpful?2944RFFI236513954163060
reply from Samsung Brand Ambassador

geusse, Thank you for sharing your experience with the DU6900 TV, and I'm sorry for any confusion about voice assistants. Voice control is not built in, but the DU6900 TV does support voice assistants like Alexa when paired through the Smartthings App. Our DU8000 TV Series and above offer voice command and built-in voice assistants. If you need assistance connecting your external device or if there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Pro

Jan 10, 2025
Joe S
4 out of 5 stars
4 out of 5 stars review

Good but not compatible.

Its fine. It has all of the trappings of a new TV. I was disappointed that it did not have an optical jack for my old sound bar. There was no compatibility. My old sound bar did not have HDMI or wifi and the new tv did not have an optical jack or coax. Kind of annoying how new technology does not communicate with slightly older technology.

Review from Samsung US
Helpful?2944RFFI236513954163060
Dec 28, 2024
Samgirllover
5 out of 5 stars
5 out of 5 stars review

This product has great features

[This review was collected as part of a promotion.] When my TV arrived I was excited, finally I get a big screen. Wow, I got a whole lot more, and one feature I love is the fireplace feature. Snow is expected so when the snow fell the fireplace was turned on. Maybe I'm nieve but I swear I can fell the warmness from the fireplace, and is great. I sit in front of the TV, blinds open watching the snow fall, and instantly my apartment becomes a cabin in the woods. I love my Samsung TV. This my second Samsung TV, I have one in my bedroom, it's not a smart TV, but it's a Samsung and I would not get rid of it.

Review from Samsung US
Helpful?2944RFFI236513954163060