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Customer reviews for SAMSUNG 60" Class DU6900 Series UHD 4K Smart TV for
SAMSUNG 60" Class DU6900 Series UHD 4K Smart TV
4.4 out of 5 stars
stars
2,031 ratings2,009 reviews
  1. 5 stars68% (1,380)
  2. 4 stars16% (331)
  3. 3 stars7% (142)
  4. 2 stars4% (77)
  5. 1 star5% (101)

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Showing 411-420 of 2,009 reviews
Feb 20, 2025
TChief
1 out of 5 stars
1 out of 5 stars review

Disappointed with lack of customization

Very disappointing that this TV is not compatible with HDHomeRun silicon dust states by email: “ We do not have an app for Samsung at this time. We have tried on multiple occasions to get an app for Samsung only to be repeatedly thwarted by Samsung. We are working on another version but have no real hope that it will actually get approved”. Samsung please stop stonewalling this

Review from Samsung US
Helpful?2944RFFI236513954163060
reply from Samsung Brand Ambassador

TChief, Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Pro

Mar 10, 2025
Pepwe
5 out of 5 stars
5 out of 5 stars review

Samsung TV 65 in

Super great TV works really well a whole lot bigger picture to look at when the internet goes out it troubleshoes and puts the internet back on for you you have to set it up by telephone my scanning the codes you can pause the movies and they stay paused for a very long time it is so far one of the best TVs I've had.

Review from Samsung US
Helpful?2944RFFI236513954163060
Mar 28, 2025
Tellystrong
5 out of 5 stars
5 out of 5 stars review

Durable and smart

[This review was collected as part of a promotion.] I've moved twice since this purchase and this TV has withstood bumps, curves, sliding, dropping, falling and not a scratch or mark to prove it. It responds quickly and does everything i expect from a modern television and more. Great tv

Review from Samsung US
Helpful?2944RFFI236513954163060
Mar 24, 2025
Dtmh88
3 out of 5 stars
3 out of 5 stars review

Software issues

[This review was collected as part of a promotion.] This TV all the sudden stopped working when I turn it on it only stays on for 10 seconds before turning off for 10 seconds and turns back on and off and on and the only way to shut it off is by unplugging it

Review from Samsung US
Helpful?2944RFFI236513954163060
reply from Samsung Brand Ambassador

Dtmh88, We appreciate you sharing the issue you're having with your DU6900 TV. Please try a few troubleshooting steps that may help solve the issue: 1) Check the power cable for damage and proper connection. 2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it), or damaged, this is likely the cause of the issue. Replace the cable. 3) Unplug the TV from the wall outlet for 30 seconds, then plug it back in. 4) If the power cycling allows enough time between powering on and off, try updating the TV to the latest firmware. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes, depending on network speed, so if the TV is not turning off too frequently, try updating the software. If the issue persists after these steps, then the TV will likely need service. Please contact us so that we can better investigate your issue and assist you with a solution or replacement. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Pro

Mar 20, 2025
Brittney
4 out of 5 stars
4 out of 5 stars review

I like the tv

[This review was collected as part of a promotion.] I really love the tv channels and things offered on Samsung plus the only thing I would say I don't like is that I can't link my direct tv to it so the quality of the viewing it is not as good. I feel like the tv use to be more vibrant but I got use to it.

Review from Samsung US
Helpful?2944RFFI236513954163060
Feb 5, 2025
fhlwel
4 out of 5 stars
4 out of 5 stars review

Satisfied Customer

I bought this a couple months ago. I'm satisfied with the product. I had seller provide help in installation which was very needed to physically remove the wall mount old TV and replace it with the Samsung. Also installed a subscription service which I have since cancelled due to cost. It has taken me til now to pretty well master use of the remote. I am slow because of age but also slow deliberately as it keeps me from doing things in haste.

Review from Samsung US
Helpful?2944RFFI236513954163060
Mar 5, 2025
Michelle E W R
2 out of 5 stars
2 out of 5 stars review

Nice tv.

I bought my Samsung Crystal 60 inch in the winter time of last year, 2024 because my Vizio 55 inch began to go out the screen was turning white from the bottom up, my Vizio was only four years old and after purchasing my new Samsung and using it I miss my remote control that I can press the numbers with the speakability of the Roku/Vizio remote and the fact that the antenna aspect has always been my gripe having a really nice television and can't enjoy watching it because of the reception and lack of due to junk waste antennas that filling the pockets of genius minds.

Review from Samsung US
Helpful?2944RFFI236513954163060
reply from Samsung Brand Ambassador

Michelle E W R, Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Pro

Mar 28, 2025
JTaylorPhotographer
5 out of 5 stars
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] My Samsung TV has the best and clearest picture then any other brand that I have had in the past. I have my Playstation 5 and Xbox Series X hooked up too it and it just enhances the visual performance of the systems. Love the fact that Samsung provides free TV with all their Samsung TVs and phones which does help the pocket in saving money. I would always recommend Samsung TVs as a go too product too anyone and say too them that they are missing out on all the amazing features that these TVs has too offer. Keep up the good work Samsung and can't wait for whatever new you have too offer, in the near future.

Review from Samsung US
Helpful?2944RFFI236513954163060
Mar 20, 2025
MomsLastNerve
5 out of 5 stars
5 out of 5 stars review

This TV is phenomenal

[This review was collected as part of a promotion.] I am a former Vizio owner and decided to try out Samsung because my parents have a Samsung TV and they absolutely love it and the picture quality is amazing. It feels like you are in the series that you're watching. I love the Samsung plus. There are so many shows on their free programming that I find myself not watching the other TV providers that I pay subscriptions to. You can't go wrong with the Samsung TV. I promise you won't be disappointed.

Review from Samsung US
Helpful?2944RFFI236513954163060
Mar 9, 2025
JKK77
5 out of 5 stars
5 out of 5 stars review

A pleasant surprise

I bought this TV about 3 months ago to replace the second of two Vizio TVs I had in my bedroom (they were awful, don't recommend those). But I'm pleasantly surprised by the Samsung. Works flawlessly and even has a built-in tile for my local cable company provider which makes it so easy to watch, record into my 'library', and view on-demand content from them. When the other Vizio in my home fails I will be replacing it with a Samsung.

Review from Samsung US
Helpful?2944RFFI236513954163060