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Customer reviews for SAMSUNG 60" Class DU6900 Series UHD 4K Smart TV for
SAMSUNG 60" Class DU6900 Series UHD 4K Smart TV
4.4 out of 5 stars
stars
2,031 ratings2,009 reviews
  1. 5 stars68% (1,380)
  2. 4 stars16% (331)
  3. 3 stars7% (142)
  4. 2 stars4% (77)
  5. 1 star5% (101)

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Showing 201-210 of 2,009 reviews
Apr 21, 2025
Reviewer name: Skippy
5 out of 5 stars
5 out of 5 stars review

I'm 81 and would of liked a senior friendly setup.

[This review was collected as part of a promotion.] I'm not use to a 65-inch big flat screen, got confused in setting it up, too many apps too, our adult son set it up for us, and a young friend programed our VCR and DVD to it, and took that annoying womans voice off, after one week we finally got to watch it , although were still confused on what app to use in playing a movie or a VCR tape. I'm not comfortable in saying I like it yet because we miss our Projection TV we had for over 19 years and never had any problems with it. The only thing I could say that both the projection TV and our new flat screen have in common is they both put us to sleep.

Review from Samsung US
Helpful?2944RFFI236513954163060
Apr 11, 2025
Reviewer name: LoveMySamsung
5 out of 5 stars
5 out of 5 stars review

IT HAD BE A SAMSUNG!

[This review was collected as part of a promotion.] I just bought this 65" SAMSUNG TV CRYSTAL UHD series, to replace our old 50" Samsung TV crystal uhd that just died on us after having it always on for the past 5yrs! I just can't express enough how AMAZED my family and I were, after all suddenly the TV just turned off and we all realized it was the 1st time that TV had been off in 5yrs. With that said, we decided to replace it with the exact same model just a larger screen size. Hands down 110% recommend this SAMSUNG TV.

Review from Samsung US
Helpful?2944RFFI236513954163060
Apr 9, 2025
Reviewer name: DebzVx
5 out of 5 stars
5 out of 5 stars review

Realistic visuals

[This review was collected as part of a promotion.] My husband requested this purchase, and I thought it was a waste of money. I quickly changed my mind when I saw how crystal clear and realistic the visuals are. I'm still amazed by the quality of the television 📺

Review from Samsung US
Helpful?2944RFFI236513954163060
Apr 20, 2025
Reviewer name: NeverAgain
1 out of 5 stars
1 out of 5 stars review

Not great!

[This review was collected as part of a promotion.] After having this tv for a couple months it stopped working all together. I did get it repaired under the warranty however the tv is still full of glitches! Have error codes pop up every time I turn it on, have to repeatedly hit the enter button to get to operate correctly. If i had a change to do it again I would have bought a different brand! Very frustrating, have a 20 year old flat screen Sony and 0 issues!

Review from Samsung US
Helpful?2944RFFI236513954163060
reply from Samsung Brand Ambassador

NeverAgain, Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty on Samsung's website. Go to Support (upper right corner) and select Warranty information. This will allow you to search for your product and view the full details of the included warranty. Please give us the chance to make this right by contacting Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Pro

Apr 20, 2025
Reviewer name: Extremely Disappointed
1 out of 5 stars
1 out of 5 stars review

Non-operative Remote

I was a big fan of Samsung until I purchased this tv a few months ago. I didn't check the box, thinking Samsung made regular remotes. Boy was I wrong. The remote included with this tv has very few buttons and is very difficult to operate. Whoever thought of making a remote like this should have their head examined. Had I checked the box, this tv would have been returned. I am very disappointed with Samsung and I am now stuck with a non-operative remote.

Review from Samsung US
Helpful?2944RFFI236513954163060
reply from Samsung Brand Ambassador

Extremely Disappointed, We appreciate your review of the DU6900 TV. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Pro

Apr 19, 2025
Reviewer name: CorvetteGirl
5 out of 5 stars
5 out of 5 stars review

Beautiful Resolution

Beautiful resolution. While I got the 50" for the Living zRoom, I decided to put it in another room and get a Samsung 65" for the Living Room due to distance from seating to the wall mount and based on my eyesight. The 50" is great on the picture and distance but descriptions on headings, cast, etc. are too small for my eyesight.

Review from Samsung US
Helpful?2944RFFI236513954163060
Apr 19, 2025
Reviewer name: CKallday90
5 out of 5 stars
5 out of 5 stars review

Best smart tv I've owned

[This review was collected as part of a promotion.] This is easily, hands-down, the best smart TV. But never had across any brand. Not only because the picture and sound quality are impeccable but also because of the ease of use from the functionality of the menu to the media input ease. From streaming via apps in the tv to gaming and streaming from external sources via hdmi this tv has been a joy to use and a breeze to set up.

Review from Samsung US
Helpful?2944RFFI236513954163060
Apr 19, 2025
Reviewer name: Nonickname
5 out of 5 stars
5 out of 5 stars review

Great television

I purchased my Samsung TV about a month ago, and it is great! It has over 365 free channels on Samsung TV, and it also gets everything on the Internet. It has so many channels that we didn't even have to pay for television service. That saves a lot!

Review from Samsung US
Helpful?2944RFFI236513954163060
Apr 19, 2025
Reviewer name: Nikkiparisi
5 out of 5 stars
5 out of 5 stars review

BEST PURCHASE EVER

[This review was collected as part of a promotion.] I have always purchased the same size TVs and same brands, I never had a Samsung before and it's the best purchase I ever made. What the TV has to offer is even beyond just the luxury of it in general! I was actually stunned when I saw all the channel that just come with it. I still am in love with it as much as day 1!

Review from Samsung US
Helpful?2944RFFI236513954163060
Apr 20, 2025
Reviewer name: Angel88
5 out of 5 stars
5 out of 5 stars review

My Dream TV

[This review was collected as part of a promotion.] I'm absolutely obsessed with my Samsung Crystal UHD TV. The picture is so clear that it feels like I'm watching my favorite shows and movies in real life. The sound is amazing. I also love how my Xbox turns in when I turn on my TV. I absolutely love that I can connect my headphones to my TV so that I can watch my paranormal videos without disturbing my loved ones. I can even connect my phone and love that that I can access the internet right from my TV, it's like a huge computer screen. One more feature I love is the sleep screen when the TV has been inactive for a certain amount of time.

Review from Samsung US
Helpful?2944RFFI236513954163060