Customer reviews for SAMSUNG 60" Class DU6900 Series UHD 4K Smart TV

Customer reviews for SAMSUNG 60" Class DU6900 Series UHD 4K Smart TV for

SAMSUNG 60" Class DU6900 Series UHD 4K Smart TV

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4.4 out of 5 stars

stars2,026 ratings2,004 reviews

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Showing 1,441-1,450 of 2,004 reviews

Feb 5, 2025

Nikkiew77

5 out of 5 stars review

Great Features

Bought this TV in November & I absolutely love my Samsung TV. The picture, quality, apps everything is perfect.

Review from Samsung US

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Feb 21, 2025

Amcanoe

2 out of 5 stars review

Can't see any great features of the TV.

After 2 1/2 months the many problems with losing settings, volume control is unacceptable, having to constantly adjust the poor quality of the TV.

Review from Samsung US

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reply from Samsung Brand Ambassador

Amcanoe, Thank you for reaching out and letting us know about the issues you are experiencing with your DU6900 TV not saving your sound/volume settings. Please ensure that your TV is in Home Mode by going to Settings> All Settings >General & Privacy System> Manager Usage Mode> Home Mode. If you continue to have issues, please give us a call at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Pro

Mar 5, 2025

TheDaver72

5 out of 5 stars review

Great Buy

The best TV I've ever owned. It's a smart TV so obviously it does a lot of stuff. It's the perfect size for my space. I would recommend this TV.

Review from Samsung US

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Mar 20, 2025

BillLee

5 out of 5 stars review

I now have two!

[This review was collected as part of a promotion.] I love my first Crystal UHD in my game room so much, I bought another for my hearth room!

Review from Samsung US

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Mar 20, 2025

Great2tv

5 out of 5 stars review

Great tv!!!

[This review was collected as part of a promotion.] Great picture Great sound!! Love it!!! No Screensaver tho.

Review from Samsung US

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Mar 6, 2025

Nubgus

5 out of 5 stars review

The Best of the Best

My TV is excellent and the quality is as always, Samsung is my favorite brand, apart from free channels!!

Review from Samsung US

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Mar 20, 2025

Bob14x

3 out of 5 stars review

Like the TV but remote is to sensitive.

[This review was collected as part of a promotion.] Went to settings to make picture sharper. Doesn't work very well.

Review from Samsung US

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reply from Samsung Brand Ambassador

Bob14x, Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Pro

Feb 5, 2025

Doris and James

3 out of 5 stars review

App

Need to make a app so you can download it on phone in case you lose the remote and use the phone to Operate your TV

Review from Samsung US

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reply from Samsung Brand Ambassador

Hello, You can use the SmartThings app on your smartphone to control this TV, and from your TV, you can take control of your connected devices with SmartThings on your screen, which monitors and configures other smart devices in your home. If you need additional assistance, feel free to reach out! You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Pro

Feb 20, 2025

Jeannie

3 out of 5 stars review

The screen has great color, clear and a pleasure

Not happy with the remote. Its small and difficult to Manage the small buttons. And has no numbered keypad.

Review from Samsung US

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reply from Samsung Brand Ambassador

Jeannie, Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Pro

Mar 20, 2025

Love2shopSamsung

5 out of 5 stars review

Love it always like Samsung my first choice

[This review was collected as part of a promotion.] ❤️✔️👍Great Quality Love it always like Samsung my first choice

Review from Samsung US

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