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Customer reviews for SAMSUNG 60" Class DU6900 Series UHD 4K Smart TV for
SAMSUNG 60" Class DU6900 Series UHD 4K Smart TV
4.4 out of 5 stars
stars
2,031 ratings2,009 reviews
  1. 5 stars68% (1,380)
  2. 4 stars16% (331)
  3. 3 stars7% (142)
  4. 2 stars4% (77)
  5. 1 star5% (101)

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Showing 101-110 of 2,009 reviews
Jun 5, 2025
Reviewer name: Robert
1 out of 5 stars
1 out of 5 stars review

Disappointed

We've had our Samsung TV three years now. I was excited to try their TV as I've always purchased Sony through the years and only buy Samsung phones. Disappointment with this product is an understatement. Problem one started a while ago where the picture was blurry for about a minute but eventually cleared up. Problem two was that the picture would zoom in without provocation forcing you to shut the TV and restart it. The latest problem was a vertical line of black pixels on the left of the screen. After an exhausting several calls to Samsung help center, I was told there was nothing they could do but would give me an extended warranty on a new set. To spend more money after just three years put a bad taste in my mouth. Maybe I'll just go back to Sony. Still loves your cell phones!

Review from Samsung US
Helpful?2944RFFI236513954163060
Jul 30, 2025
Reviewer name: Dragonfly
4 out of 5 stars
4 out of 5 stars review

Incredible value for the price

[This review was collected as part of a promotion.] Purchased this TV to use in the bedroom of our new house. At first my wife complained that it was too big but now we can't imagine using anything smaller. The TV looks amazing for the price but be aware of ocasional software issues where apps stop working and you are forced to power cycle the TV. If it wasn't for the software glitches I would give this TV 5 stars without question.

Review from Samsung US
Helpful?2944RFFI236513954163060
Jul 5, 2025
Reviewer name: Jtsr1281
5 out of 5 stars
5 out of 5 stars review

Amazing picture, looks great mounted to my wall

[This review was collected as part of a promotion.] I'm a HUGE Samsung customer. The quality always exceeds expectations and I love how all the devices connect together, and all can be controlled by my phone! I recently convinced my wife to switch to Samsung and she's loving the Galaxy s25 Ultra, Galaxy Watch 6 Classic, and the Galaxy FE earbuds. Definitely the perfect setup!

Review from Samsung US
Helpful?2944RFFI236513954163060
Jun 15, 2025
Reviewer name: Kittkatt
5 out of 5 stars
5 out of 5 stars review

This TV is amazing! + bonus points from the teens

[This review was collected as part of a promotion.] Let me just start by saying, Holy mackerels! This TV is the bomb.com and has excellent picture quality. There are a ton of things you can do on it in terms of services and other apps you can link. You can even video visit with a doctor. So far, I am thoroughly enjoying the ability to link Amazon alexa, Google home and my AiDot devices. The built in hub function was something I didnt know it was equiped with that turned into a fantastical surprise. I also enjoy the ability to get phone calls and mute the TV when the notification that a call is coming in. Being able to use bixby to control everything hands free is also handy. There's so much more I could list, but since I'm trying to keep this brief... I'll just finish up by saying my teenagers have given this TV bonus points for the ability to watch TikTok and play games without a console! Great job on this one samsung!

Review from Samsung US
Helpful?2944RFFI236513954163060
Jul 30, 2025
Reviewer name: SamsungRemote
4 out of 5 stars
4 out of 5 stars review

Problem with the remote and dropping app

[This review was collected as part of a promotion.] The remote that came with the TV works ok if your are within 10 ft and in front of it. Would prefer a remote with no's or guide for selections If you are farther away or at a angle remote does not work. Install new batteries still same. I have the Spectrum TV app loaded and when you change to another app, i sometime have to delete Spectrum TV app and reload to watch stations. Don't know why the Samsung TV drops the Spectrum TV app.

Review from Samsung US
Helpful?2944RFFI236513954163060
May 12, 2025
Reviewer name: Dontgetgot
3 out of 5 stars
3 out of 5 stars review

I enjoy the picture on the TV. It's a nice look

[This review was collected as part of a promotion.] It looks great. I wish the refresh rate was higher. That's the only complaint. Also, I wish you ran it 120 frames per second it's a max is out of 80 or 60 something like that and with a PS4 or Xbox series X that makes a huge difference double the frames but for the price you cannot beat that TV by that price point.

Review from Samsung US
Helpful?2944RFFI236513954163060
reply from Samsung Brand Ambassador

Dontgetgot, We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: •  LiveChat •  Manuals, Software, & Warranty Info ~ Samsung Pro

May 6, 2025
Reviewer name: Glenlivetgrl
2 out of 5 stars
2 out of 5 stars review

Regrets

The picture is great. That being said, after owning several TCL's over the years, the operating system is not user friendly. I frequently have to login to the channels I watch, it doesn't "save" what I was watching, and it makes weird, very loud alerts. I regret buying it.

Review from Samsung US
Helpful?2944RFFI236513954163060
reply from Samsung Brand Ambassador

Glenlivetgrl, We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the DU6900 TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the DU6900 TV to download the guides you would like. The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Pro

May 5, 2025
Reviewer name: Katque
5 out of 5 stars
5 out of 5 stars review

Love my Samsung TV

[This review was collected as part of a promotion.] I watch a lot of TV and my Samsung is perfect for the value. I needed a smart TV with an excellent picture and it delivers! Great sound, lots of features. which are easy to choose from. Samsung is the only brand for me and my family!

Review from Samsung US
Helpful?2944RFFI236513954163060
May 6, 2025
Reviewer name: Observing
3 out of 5 stars
3 out of 5 stars review

Interesting features

Your remote control has 3 downloading options located at the bottom (Prime, Disney & Netflix). You put them there because these 3 streaming services paid you to put them there. Further, you placed them in a position where they could easily (accidentally) be hit. Then you disabled your sound-levelling function so your commercials would play LOUDLY - with an ulterior motive. Beyond that, you have an excellent product, which you can sell inexpensively, because you are making heavy profits through your remote control.

Review from Samsung US
Helpful?2944RFFI236513954163060
reply from Samsung Brand Ambassador

Observing, Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Pro

May 6, 2025
Reviewer name: NettyMarie
5 out of 5 stars
5 out of 5 stars review

Best purchase for new Bedroom

I bought the TV for my bedroom and I have throughly enjoyed the picture quality and ease of the features it offers. I always bought Samsung brand and it does not disappoint. This was the best purchase I made for my new bedroom and relaxing at the end of my day.

Review from Samsung US
Helpful?2944RFFI236513954163060